Customer Team Member reference: 1058689

# Customer Team Member Opportunity at Co-op, Sheffield This review provides an insightful overview of the Customer Team Member role at Co-op's Sheffield location, aimed at helping prospective candidates understand the unique advantages and key considerations of this position.

This part-time, permanent Customer Team Member position at 137-139 Northern Avenue, Sheffield (S2 2EJ) offers a competitive hourly rate of £12.60, with opportunities for regular overtime. The role requires a flexible working pattern, encompassing early mornings, afternoons, late evenings, and weekends, with specific shift details to be discussed during the interview process. A significant advantage for aspiring candidates is the provision of full, paid training, simplifying the application process with mobile device compatibility and no CV requirement.

Advantages for Your Career Path:

• Comprehensive Benefits Package: Beyond the hourly pay, Co-op offers an impressive array of benefits. These include 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% Co-op contribution, and exclusive access to virtual healthcare services for you and your family. This holistic approach to employee well-being is a significant draw.
• Generous Employee Discount: A 30% discount on all Co-op products in-store, alongside 10% discounts on other brands, provides substantial savings for employees.
• Commitment to Well-being: Co-op demonstrates a strong commitment to its colleagues' physical, mental, and financial well-being. This is supported by market-leading policies designed to assist with significant life events, as well as access to a money management app (Wagestream) and a 24/7 employee assistance service.
• Skill Development and Career Progression: The role includes full, paid training and dedicated support for personal development, offering a solid foundation for career growth within the Co-op network.
• Community Engagement: As a Customer Team Member, you'll have the opportunity to actively support your local community through involvement in various activities and events, adding a meaningful dimension to your work.
• Inclusive and Supportive Environment: Co-op is dedicated to building diverse teams and fostering an inclusive workplace where all colleagues can thrive. They actively welcome applications from all backgrounds and are committed to making reasonable adjustments during the recruitment process for individuals with disabilities.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are accessible via mobile, contributing to better planning and work-life balance.

Key Considerations for Aspiring Candidates:

• Varied Shift Patterns: The role demands flexibility to work a range of shifts, including early mornings (store opening), afternoons, late evenings (store closing), and weekends. Candidates should carefully consider if this flexibility aligns with their personal commitments and career goals.
• Customer-Centric Focus: The core of this role is providing friendly and thoughtful service to customers. A genuine care for customer needs and excellent interpersonal skills are paramount for success.
• Teamwork and Problem-Solving: Success in this position hinges on the ability to work collaboratively with colleagues to solve customer issues and adapt positively to change and problem-solving.
• Operational Responsibilities: Beyond customer interaction, the role involves essential store operations such as restocking shelves, maintaining product presentation, and ensuring store safety and compliance with pricing, dates, and temperature regulations.
• Application Process: While accessible via mobile and not requiring a CV, candidates should be aware that the application includes two online assessments designed to gauge suitability for the role.

This Customer Team Member position at Co-op offers a rewarding opportunity for individuals seeking a role that combines excellent employee benefits, a commitment to well-being, and a chance to make a positive impact within their local community. By understanding the demands and advantages of this role, potential candidates can make an informed decision about its fit within their career trajectory.