Customer Team Member reference: 1058999

Here's a professional review of the Customer Team Member job description, designed to engage potential candidates and highlight key aspects of the opportunity:

Are you seeking a part-time role that offers more than just a paycheck? This Customer Team Member position at Co-op presents a fantastic opportunity for individuals looking to join a values-driven organisation with a strong commitment to its colleagues and communities. Situated at 60 Godstone Road in Kenley, CR8 2AA, this role offers a competitive hourly rate of £13.85, which includes a London allowance, making it an attractive prospect for those in the area.

This is a permanent, part-time contract working approximately 15 hours per week, with the potential for regular overtime. The working pattern is focused on Fridays and Saturdays, encompassing early mornings (store opening), afternoons, and late evenings (store closing). While the exact shift times will be discussed at the interview, this structure offers a clear framework for those seeking consistent weekend work.

Advantages for Aspiring Candidates:

• Immediate Employment & Training: One of the standout benefits is that full, paid training is provided. This means you don't need prior experience to be considered – just a willingness to learn and contribute. The application process is also streamlined, allowing for mobile applications without the need for a CV, making it accessible to a wider range of candidates.
• Exceptional Employee Benefits: Co-op truly stands out for its comprehensive benefits package. As a colleague, you'll enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to a 10% Co-op contribution, and vital access to virtual healthcare services for you and your family. This includes GP appointments, mental health support, and more, demonstrating a commitment to your overall wellbeing.
• Significant Product Discount: A highly attractive perk is the 30% discount on all Co-op products in-store, plus a 10% discount on other brands. This can lead to substantial savings for you and your household.
• Focus on Wellbeing and Support: Beyond tangible benefits, Co-op prioritizes its colleagues' wellbeing. You'll find support for your physical, mental, and financial health, with market-leading policies designed to assist during significant life events.
• Community Engagement: This role offers the chance to be an active part of the local community, supporting initiatives and events. If you're passionate about making a positive impact, this is a fulfilling aspect of the job.
• Career Development: While this is a part-time role, Co-op commits to providing dedicated support for your personal development and career progression.
• Work-Life Balance Support: Rotas are shared three weeks in advance and accessible via your phone, helping you plan your personal life more effectively.

Key Considerations for Your Career Path:

• Customer-Centric Role: The core of this position is providing exceptional customer service. Candidates should possess a genuine care for customer needs, excellent people skills, and the ability to build positive relationships.
• Varied Responsibilities: Beyond the till, you'll be involved in various store operations, including restocking shelves, maintaining store standards, and ensuring product availability and compliance. A proactive and adaptable attitude is key.
• Teamwork is Essential: You'll be working as part of a friendly team, so collaboration and a willingness to support colleagues are crucial for success.
• Embracing Change: The retail environment is dynamic. A positive approach to change and problem-solving will be highly valued.
• Shift Flexibility: The Friday and Saturday working pattern, including early mornings and late evenings, requires a degree of flexibility. This should be carefully considered in relation to your personal commitments.
• Commitment to Diversity and Inclusion: Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and offer support for candidates with disabilities throughout the recruitment process.

In summary, this Customer Team Member role at Co-op is an excellent opportunity for individuals seeking a part-time position with a company that genuinely invests in its people. The combination of competitive pay, extensive benefits, a supportive work environment, and the chance to contribute to the community makes this a role worth serious consideration for anyone looking to grow within a reputable organisation.