Customer Team Member reference: 1058952

Customer Team Member Opportunity at Co-op, Slough

This role at Co-op offers a fantastic opportunity for individuals looking to build a career in customer service and retail, with a strong emphasis on community and colleague well-being. Located at Unit 1 Retail Park, Long Furlong Drive, Slough, SL2 2LX, this position provides a competitive hourly rate of £12.60 and flexible working arrangements.

Key Advantages for Candidates:

• Financial & Wellbeing Benefits: Beyond a competitive hourly wage, Co-op provides an impressive array of benefits. These include a generous 31 days of holiday (pro-rata for part-time), a substantial pension scheme with up to 10% employer contributions, and access to virtual healthcare services that cover GP appointments, eye care, mental health support, and more for you and your family. The Wagestream app offers early access to earned wages, promoting financial flexibility.
• Staff Discount: Enjoy a significant 30% discount on all Co-op products within stores, plus an additional 10% discount on other brands. This is a tangible benefit that adds considerable value to your earnings.
• Comprehensive Training & Development: Co-op offers full, paid training, ensuring you are well-equipped for your role. There's also a clear commitment to personal development and career progression, supporting your long-term career path.
• Supportive Work Environment: Co-op prides itself on fostering a caring and inclusive workplace. You'll benefit from support for your physical, mental, and financial well-being, along with market-leading policies designed to assist during significant life events.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are accessible via your mobile, allowing for better planning. The availability of regular overtime provides an opportunity to increase your earnings and flexibility.
• Community Focus: If you are passionate about contributing to your local community, this role offers opportunities to get involved in various activities and events, aligning with Co-op's longstanding commitment to community betterment.
• Accessible Application Process: The ability to apply using a mobile device without needing a CV simplifies the initial application step.

Key Considerations for Your Career Path:

• Varied Working Pattern: The role requires flexibility with shifts covering early mornings, afternoons, late evenings, and weekends. While this offers variety, candidates should consider how these shifts align with their personal commitments and career aspirations. Discussing specific working patterns at the interview is crucial.
• Hands-On Retail Experience: This role involves a broad range of responsibilities, from customer service at the till and on the shop floor to essential tasks like restocking shelves and maintaining store cleanliness. It's ideal for those who thrive in an active, hands-on retail environment and enjoy direct customer interaction.
• Problem-Solving & Teamwork: Success in this role depends on your ability to work collaboratively with colleagues, solve customer issues efficiently, and adapt to changing situations. A positive approach to problem-solving and change is highly valued.
• Commitment to Customer Service: A genuine care for customer needs and the ability to build positive relationships are fundamental. This role is best suited for individuals who are naturally inclined towards providing excellent service and ensuring a positive shopping experience for every customer.
• Diversity and Inclusion: Co-op is committed to building diverse teams and creating inclusive environments. They welcome applications from everyone and have specific support for candidates with disabilities through the Disability Confident scheme.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a values-driven organisation that prioritises its people and communities. If you are looking for a role with excellent benefits, ongoing support, and a chance to make a real difference, this could be an excellent step in your career journey.