Customer Team Member reference: 1059350

Discover a Rewarding Career as a Customer Team Member at Co-op (Homerton High Street, Hackney)

Are you seeking a part-time role with a strong sense of community, excellent benefits, and opportunities for personal growth? The Co-op's Homerton High Street store in Hackney, London, is seeking dedicated Customer Team Members to join their friendly and dynamic team. This position offers a fantastic entry point into a values-driven organization, perfect for individuals looking to make a tangible impact while balancing work and personal life.

Key Advantages for Aspiring Candidates:

• Generous Compensation & Benefits: Earn a competitive hourly rate of £12.60, with the added advantage of regular overtime opportunities. Beyond the hourly pay, Co-op offers an impressive benefits package, including 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Employee Well-being Focus: Co-op is committed to the holistic well-being of its employees. You'll benefit from support for your physical, mental, and financial health, including access to Wagestream (a money management app) and a 24/7 employee assistance service.
• Substantial Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands. This is a fantastic perk for everyday shopping!
• Structured Training & Development: Co-op provides full, paid training for all new Customer Team Members. This ensures you're well-equipped to excel in your role, with a dedicated focus on personal development and career progression.
• Work-Life Balance: This permanent, part-time role requires 12 hours per week, specifically on Sundays and Mondays from 06:30 to 12:30. This schedule is ideal for those seeking to supplement their income or manage other commitments.
• Simplified Application Process: Co-op champions accessibility, allowing you to apply using your mobile device with no CV required. This streamlined process makes it easier for a wider range of candidates to explore this opportunity.
• Inclusive Workplace Culture: Co-op actively cultivates a diverse and inclusive environment where everyone is valued and respected. They are committed to supporting colleagues through life events and offer reasonable adjustments for candidates with disabilities, including participation in the Disability Confident scheme.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to the working hours (which may include before 6 am or after 10 pm), applicants must be aged 18 or over.
• Role Responsibilities: As a Customer Team Member, you'll be the face of Co-op, providing friendly and thoughtful service to customers. This involves working on tills, assisting customers on the shop floor, championing Co-op Membership, and contributing to the smooth running of the in-store bakery. You'll also be involved in essential tasks like restocking shelves and maintaining store cleanliness.
• Teamwork & Collaboration: This role emphasizes working collaboratively with colleagues to solve customer issues and ensure a positive shopping experience for everyone. A willingness to support your team is crucial.
• Adaptability & Problem-Solving: The ability to adapt to change and approach problem-solving with a positive attitude is highly valued. You'll be involved in introducing new products and services and learning from your colleagues.
• Community Engagement: Co-op is deeply rooted in its communities. There will be opportunities to get involved in local activities and events, further enhancing your connection to the area.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, which should take approximately 20 minutes.

This Customer Team Member position at Co-op offers a stable and supportive environment to build your career. If you are a motivated individual with a passion for customer service and a desire to be part of a company that genuinely cares for its people and communities, this is an opportunity worth exploring.