Customer Team Member reference: 1059755

Customer Team Member Opportunity at Co-op: A Review for Aspiring Professionals

For individuals seeking a part-time role that offers more than just a paycheck, the Customer Team Member position at Co-op's Bosden Farm Estate store in Stockport presents a compelling opportunity. This role, with its £12.60 per hour pay rate and a guaranteed 12 hours per week plus regular overtime, is a permanent, part-time position designed to integrate you into a supportive and community-focused environment.

Key Advantages for Your Career Path:

• Comprehensive Training and Development: Co-op invests in its people. You will receive full, paid training, ensuring you have the skills and confidence to excel in your role. This foundational training is a valuable asset for anyone starting or developing their career in customer service and retail.
• Exceptional Benefits Package: Beyond competitive pay, Co-op offers an impressive suite of benefits. This includes:
  • Generous Holiday Allowance: 31 days of holiday (pro-rata for part-time colleagues) provides excellent work-life balance.
  • Robust Pension Scheme: Up to a 10% employer contribution to your pension demonstrates a commitment to your long-term financial security.
  • Healthcare and Wellbeing Support: Access to virtual healthcare services for yourself and your family, including GP appointments, mental health support, and more, highlights Co-op's dedication to employee wellbeing.
  • Significant Product Discount: A 30% discount on all Co-op products, and 10% on other brands, is a tangible perk that adds considerable value.
  • Financial Wellbeing Tools: Wagestream offers innovative access to a portion of your earned pay, providing financial flexibility.
  • Dedicated Support: A 24/7 employee assistance service is available for times of need.
• Meaningful Work and Community Impact: Co-op's long-standing commitment to fairness, members, and communities means that as a Customer Team Member, you'll be part of an organization with a purpose. You'll contribute to making a positive difference in your local area, a rewarding aspect for career-minded individuals who value social responsibility.
• Valuable Experience: The role encompasses a broad range of responsibilities, from excellent customer service and till operations to stocking shelves, maintaining store standards, and supporting new product launches. This diverse experience will build a well-rounded skillset beneficial for future roles within the retail sector or beyond.
• Inclusive and Supportive Environment: Co-op actively promotes diversity and inclusion, striving to create an environment where all colleagues can thrive. They are committed to making reasonable adjustments for candidates with disabilities and offer support throughout the recruitment process.

Key Considerations for Candidates:

• Age Requirement: Due to the nature of the shifts, which may include working before 6 am or after 10 pm, candidates must be aged 18 or over.
• Flexible Working Pattern: The role requires flexibility to work varied shifts, including early mornings, afternoons, late evenings, and weekends. While this offers adaptability, candidates should be prepared for a dynamic schedule, which will be discussed at the interview stage.
• Application Process: The application is designed to be accessible, allowing for mobile device applications without the need for a CV. However, be prepared to complete two online assessments, which should take approximately 20 minutes.
• Proactive Attitude: The job description emphasizes the need for individuals who genuinely care about customer needs, possess great people skills, and have a positive approach to problem-solving and change. A proactive and adaptable mindset will be key to success.

In conclusion, this Customer Team Member position at Co-op offers a fantastic entry point into the retail industry, providing not only stable part-time employment but also a pathway for personal and professional growth. With its strong emphasis on employee wellbeing, community engagement, and practical skill development, this role is an excellent stepping stone for individuals looking to build a fulfilling career.