Customer Team Member reference: 1059698

Review: Customer Team Member Opportunity at Co-op

This Customer Team Member role at Co-op presents a compelling opportunity for individuals seeking a part-time position with genuine benefits and a focus on community and colleague well-being. Located at 10 Gill Bent Road, Cheadle Hulme, Cheadle, SK8 6NB, this role offers a competitive hourly rate of £12.60 and a stable contract of 12 hours per week, with the added advantage of regular overtime.

Key Advantages for Candidates:

• Flexible Working with Growth Potential: While the contract is for 12 hours per week, the availability of regular overtime provides flexibility and the potential to increase working hours. The varied shifts, including early mornings, afternoons, and late evenings, cater to diverse schedules and can be discussed during the interview process.
• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits. Colleagues are entitled to 31 days of holiday (pro-rata), a generous pension scheme with up to 10% Co-op contribution, and exclusive discounts. A significant advantage is the 30% discount on all Co-op products, alongside 10% discounts on other brands, offering substantial savings.
• Focus on Well-being and Support: Co-op demonstrates a strong commitment to employee welfare. The role includes access to virtual healthcare services for individuals and their families, covering GP appointments, mental health support, and more. The "Wagestream" app allows access to earned pay before payday, aiding financial management. Furthermore, Co-op offers market-leading policies to support colleagues through significant life events.
• Paid Training and Career Development: Candidates will benefit from full, paid training, ensuring they are well-equipped for the role. The emphasis on personal development and career progression suggests a supportive environment for long-term growth within the organization.
• Community-Oriented Environment: Co-op's long-standing commitment to its members and communities is a defining characteristic. This role offers the chance to contribute to local events and activities, making it an attractive prospect for those who value social impact.
• Inclusive Workplace and Accessibility: Co-op actively promotes an inclusive environment, welcoming applications from diverse backgrounds. They are a Disability Confident employer, committed to providing reasonable adjustments during the recruitment process and offering interviews to disabled candidates who meet the minimum criteria.
• Hassle-Free Application: The ability to apply using a mobile device without the need for a CV simplifies the initial application process, making it more accessible.

Key Considerations for Candidates:

• Age Requirement: Due to the need to work before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: While shifts can be discussed, the role requires flexibility to work a varied pattern, including early mornings, late evenings, and weekends. Candidates should be prepared for this dynamic schedule.
• On-the-Spot Problem Solving: The role involves a range of tasks, from customer service and till operations to restocking shelves and cleaning. A proactive approach to problem-solving and the ability to adapt to changing situations are essential.
• Application Assessments: Prospective candidates should be aware that the application process includes two online assessments, estimated to take around 20 minutes to complete.

In summary, the Customer Team Member position at Co-op is an excellent opportunity for individuals seeking a part-time role with substantial benefits, a supportive work environment, and a chance to contribute to a community-focused organization. The emphasis on well-being, comprehensive training, and genuine employee discounts makes this a noteworthy prospect for career development.