Customer Team Member reference: 1059906

Discover a Rewarding Career Path as a Customer Team Member at Co-op in Cannock

Are you seeking a part-time role with a company that prioritizes its people and communities? The Co-op in Cannock is looking for enthusiastic individuals to join their Customer Team as Customer Team Members. This is an excellent opportunity for those who enjoy interacting with people, contributing to a positive store environment, and being part of a brand with a long-standing commitment to fairness and ethical practices.

Key Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op truly values its employees. As a Customer Team Member, you'll benefit from an impressive 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Generous Staff Discount: Enjoy a substantial 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands. This perk alone can offer significant savings.
• Financial Wellbeing Support: Co-op understands the importance of financial health. The inclusion of Wagestream, a money management app that allows early access to earned pay, demonstrates a commitment to supporting your financial journey.
• Paid Training and Development: A significant advantage of this role is the provision of full, paid training. This means you'll be equipped with all the necessary skills and knowledge from day one, with ongoing support for your personal development and career progression.
• Work-Life Balance and Flexibility: While requiring a flexible approach to shifts, including early mornings and weekends, the role offers a consistent 12 hours per week with regular overtime opportunities. Rotas are provided three weeks in advance, ensuring you can plan your personal life effectively.
• Supportive and Inclusive Culture: Co-op is dedicated to building diverse teams and fostering an inclusive workplace where everyone can thrive. They offer market-leading policies to support colleagues through significant life events and provide 24/7 employee assistance services for mental, physical, and financial wellbeing.
• Community Engagement: This role offers a chance to be actively involved in supporting your local community through various activities and events, aligning with Co-op's core values.

Key Considerations for Your Career Path:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings starting from 5:45 am, and will include weekends. While specific hours are discussed at interview, candidates should be prepared for an early start to their day.
• Age Requirement: Due to the nature of the work, which may involve shifts before 6 am or after 10 pm, applicants must be aged 18 or over.
• Proactive and Customer-Focused Attitude: The role requires a genuine care for customer needs, excellent people skills, and a positive approach to problem-solving and change. If you thrive in a fast-paced environment and enjoy providing excellent service, this could be an ideal fit.
• Adaptability and Teamwork: You'll be working as part of a friendly team, so the ability to collaborate, support colleagues, and adapt to new products and services is crucial.
• Application Process: The application is designed to be accessible, allowing for mobile device submissions without a CV. However, be prepared to complete two short online assessments as part of the process.

This Customer Team Member position at Co-op in Cannock presents a compelling opportunity for individuals seeking stable part-time employment with a company that genuinely invests in its employees and their wellbeing. It's a chance to develop customer service skills, contribute to a valued community brand, and benefit from a robust support system, all while building a foundation for future career growth within the Co-op organization.