Customer Team Member reference: 1061200

Opportunity Review: Customer Team Member at Co-op (Holcombe Brook, Bury)

This Customer Team Member role at the Co-op in Holcombe Brook offers a valuable opportunity for individuals seeking part-time employment with a focus on customer service, community engagement, and personal development. With a competitive hourly rate of £12.60 and the potential for regular overtime, this permanent position is designed for those who value flexibility and a supportive work environment.

Advantages for Potential Candidates:

• Attractive Benefits Package: Beyond the hourly wage, successful candidates will enjoy a comprehensive benefits package. This includes a generous 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% employer contributions, and crucial virtual healthcare services for both the employee and their family, covering GP appointments, mental health support, and more. A significant 30% discount on all Co-op products further enhances the financial benefits.
• Career Development and Training: Co-op is committed to colleague well-being and development. This role comes with full, paid training and dedicated support for personal development. The company also offers market-leading policies designed to support colleagues through significant life events, showcasing a genuine commitment to their employees' overall welfare.
• Flexible Working and Community Focus: While shifts are varied and include early mornings, late evenings, and weekends, this provides flexibility for individuals managing other commitments. The role actively encourages involvement in local community activities, allowing you to contribute positively to the area you serve. Rotas are shared three weeks in advance and accessible via mobile, aiding in planning.
• Inclusive and Supportive Environment: Co-op prioritizes building diverse teams and fostering an inclusive workplace. They are committed to making reasonable adjustments during the recruitment process for candidates with disabilities and are part of the Disability Confident scheme, ensuring a fair and equitable application process.
• Streamlined Application Process: The ability to apply using a mobile device without the need for a CV is a significant advantage for those looking for a quick and accessible application route.

Key Considerations for Your Career Path:

• Shift Flexibility: The varied shift patterns, including early mornings (from 6:30 am) and late evenings (until 10:15 pm), require a degree of flexibility. Candidates should assess if these hours align with their personal commitments and lifestyle.
• Age Requirement: Due to the nature of potential shift timings (before 6 am or after 10 pm), applicants must be aged 18 or over.
• Core Responsibilities: This role involves a broad range of duties, from direct customer service at tills and on the shop floor to essential tasks like restocking shelves and maintaining store cleanliness. Candidates should be comfortable with a dynamic work environment and a variety of operational tasks.
• Problem-Solving and Interpersonal Skills: The position calls for individuals with excellent people skills, a positive attitude towards problem-solving, and the ability to build rapport with both customers and colleagues.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, which should take approximately 20 minutes.

This Customer Team Member position at Co-op presents a well-rounded opportunity for individuals looking to enter the retail sector or continue their careers in a company that values its people and communities. The combination of competitive pay, extensive benefits, and a supportive ethos makes this role a compelling choice for career-minded individuals seeking a fulfilling part-time position.