Customer Team Member reference: 1061199

This opportunity for a Customer Team Member at Co-op in Holcombe Brook offers a compelling entry point into a values-driven organization with a strong commitment to its employees and communities. The role is ideal for individuals seeking part-time work with the potential for additional hours, combined with a comprehensive benefits package and a supportive work environment.

Key Advantages for Candidates:

• Generous Benefits Package: Co-op stands out with its exceptional benefits, including a substantial 31 days of holiday (pro-rata for part-time), a pension scheme with an impressive up to 10% employer contribution, and immediate access to virtual healthcare services for you and your family. This comprehensive support extends to mental health, fitness, and nutrition consultations.
• Employee Discount: A significant perk is the 30% discount on all Co-op products in-store, along with 10% off other brands. This offers considerable savings for your everyday needs.
• Financial Wellbeing: The inclusion of "Stream," a money management app allowing access to a percentage of your earned pay as you need it, demonstrates a commitment to your immediate financial health.
• Comprehensive Support: Beyond standard employment, Co-op prioritizes your holistic wellbeing. They offer a 24/7 employee assistance service and market-leading policies designed to support you through significant life events, reflecting a genuine care for your personal journey.
• Paid Training and Development: You'll receive full, paid training, ensuring you have the skills and confidence to excel. The company also emphasizes dedicated support for your personal development and career progression, hinting at opportunities for growth within the organization.
• Work-Life Balance Focus: With rotas shared three weeks in advance and accessible via mobile, Co-op facilitates better planning. The part-time nature of the contract (16 hours per week) with regular overtime offers flexibility, and the morning shift pattern could appeal to those who prefer to start their day early.
• Values-Driven Culture: Co-op's long-standing commitment to fairness, community, and member benefit creates a unique and ethical working environment. If you're passionate about making a positive impact, this is a significant draw.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds and offering reasonable adjustments during the recruitment process for those with disabilities.

Key Considerations for Candidates:

• Early Starts: The role involves morning shifts starting at 6:30 am. While this offers the advantage of completing your workday early, it requires a commitment to an early wake-up schedule. The job description also notes potential for working before 6 am or after 10 pm due to business needs, making it essential to be comfortable with flexible, potentially early or late, hours. Candidates must be 18 or over.
• Diverse Responsibilities: As a Customer Team Member, you'll engage in a variety of tasks. This includes customer service at tills and on the shop floor, but also extends to working in the in-store bakery, restocking shelves, and general store upkeep like cleaning spillages. A willingness to be adaptable and perform a range of duties is key.
• Application Process: The application involves completing two online assessments, estimated to take around 20 minutes. While no CV is needed for initial application via mobile, familiarize yourself with the assessment content to ensure you present your best self.
• Part-Time Contract with Overtime: The contracted hours are 16 per week, but with regular overtime available. While this offers flexibility and increased earning potential, candidates should be clear on their desired weekly hours and discuss this during the interview.
• Community Focus: The role encourages involvement in local community activities and events. This aligns with Co-op's ethos but requires an interest in engaging with your local area beyond the store itself.

In summary, this Customer Team Member position at Co-op is more than just a retail job; it's an opportunity to join a company that genuinely invests in its people and its communities. If you are customer-focused, adaptable, and seeking a role with excellent benefits and a supportive culture, this could be an excellent step in your career journey.