Customer Team Member reference: 1061239

This review offers a detailed look at the Customer Team Member opportunity at Co-op, located at 196-200 Shooters Hill Road, Kidbrooke Park, London, SE3 8RP. This role presents a fantastic stepping stone for individuals seeking a fulfilling part-time position with significant growth potential within a values-driven organization.

Key Advantages for Candidates:

• Competitive Compensation: Earn a strong hourly rate of £13.85, which includes a London allowance, reflecting the cost of living in the capital.
• Work-Life Balance & Flexibility: While the contract is for 12 hours per week, the availability of regular overtime provides flexibility to increase hours as needed. The varied shift pattern, including early mornings, afternoons, late evenings, and weekends, allows candidates to tailor their working hours to their personal commitments.
• Comprehensive Benefits Package: Co-op offers an impressive array of benefits, even for part-time employees. This includes:
  • Generous Holiday Entitlement: 31 days of holiday (pro-rata), providing ample time for rest and personal pursuits.
  • Excellent Pension Scheme: Up to a 10% employer contribution to your pension, ensuring long-term financial security.
  • Health and Wellbeing Support: Access to virtual healthcare services, including GP appointments, mental health support, and more for you and your family.
  • Significant Employee Discount: A 30% discount on all Co-op products in-store, plus an additional 10% off other brands, offering considerable savings on everyday purchases.
  • Financial Wellbeing Tools: Access to 'Stream', a money management app to draw a percentage of your earned pay as you go.
  • Employee Assistance Program: A 24/7 service offering confidential support for a wide range of issues.
• Investment in Your Development: Co-op provides full, paid training and dedicated support for your personal development and career progression. This ensures you are well-equipped for your role and have opportunities to advance within the company.
• Supportive and Inclusive Culture: Co-op is committed to building diverse and inclusive teams, reflecting the communities they serve. They offer support for various life events and are part of the Disability Confident scheme, demonstrating a genuine commitment to creating a welcoming environment for all.
• Community Engagement: The role offers the chance to get involved in local community activities and events, fostering a sense of purpose and belonging.
• In-Store Bakery Experience: A unique opportunity to gain experience working in an in-store bakery, adding valuable skills to your repertoire.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the potential for working outside standard hours (before 6 am or after 10 pm).
• Shift Flexibility: While the shifts are varied, a willingness to work different patterns, including weekends and early/late hours, is essential. The specifics will be discussed during the interview.
• Core Responsibilities: The role involves direct customer interaction, including serving on tills, assisting on the shop floor, and handling queries. It also encompasses essential store operational tasks such as restocking shelves, maintaining product presentation, and ensuring store cleanliness.
• Adaptability and Teamwork: A positive approach to change, problem-solving skills, and the ability to work collaboratively with colleagues are crucial for success in this dynamic environment.
• Application Process: The application involves completing two online assessments, which should take approximately 20 minutes.

This Customer Team Member position at Co-op is an excellent opportunity for individuals who are customer-focused, adaptable, and eager to be part of a company that prioritizes its people and communities. The comprehensive benefits and commitment to employee development make this role a compelling choice for anyone looking to build a career in retail with a strong ethical foundation.