Customer Team Member reference: 1061225

## Your Opportunity: Customer Team Member at Co-op, Islington This role at the Co-op in Islington offers a fantastic entry point into a values-driven organisation with a commitment to its colleagues and communities. If you're looking for a part-time role with genuine perks and opportunities for growth, this could be the perfect fit for you.

As a Customer Team Member, you'll be at the heart of the customer experience, providing friendly and efficient service in-store. This position is ideal for individuals who enjoy interacting with people, are proactive in their work, and value being part of a supportive team. The role also involves working in the in-store bakery, adding a delightful dimension to your daily tasks.

Key Advantages for Potential Candidates:

• Competitive Pay: Earn £13.85 per hour, which includes a London allowance, reflecting the cost of living in the capital.
• Work-Life Balance: This is a permanent, part-time contract of 15 hours per week, with the potential for regular overtime. The working pattern is generally mornings, from 6:30 am to 2 pm, including weekends, which can be discussed further at the interview stage.
• Comprehensive Benefits Package: Co-op is renowned for its exceptional benefits. As a colleague, you'll enjoy:
  • Generous Holiday Allowance: 31 days of holiday (pro-rata for part-time).
  • Pension Scheme: Benefit from up to 10% employer contributions.
  • Healthcare Access: Virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
  • Generous Staff Discount: A significant 30% discount on all Co-op products in-store, and 10% off other brands.
  • Financial Wellbeing: Access to 'Stream', a money management app allowing you to draw a percentage of your earned pay as you go.
  • Employee Assistance: A 24/7 employee assistance service for confidential support.
• Full, Paid Training: No prior experience is necessary. Co-op provides comprehensive, paid training to equip you with all the skills needed to excel in the role.
• Career Development: While this is an entry-level position, Co-op emphasizes personal development and career progression, offering dedicated support.
• Supportive Culture: Co-op fosters a strong sense of community and colleague wellbeing. They offer market-leading policies to support colleagues through significant life events and champion physical, mental, and financial wellbeing.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams and welcomes applications from all backgrounds. They are a Disability Confident employer and offer adjustments during the recruitment process.
• Convenient Application: You can apply easily using your mobile device, with no CV required.

Key Considerations for Your Career Path:

• Early Starts: The role involves early morning shifts (starting at 6:30 am) and potentially working weekends. If you thrive in a morning routine and enjoy being productive early in the day, this aligns well.
• Varied Tasks: Beyond customer service on the tills, your responsibilities will include shelf stocking, cleaning, and working in the bakery. A willingness to be hands-on and adapt to various tasks is essential.
• Customer Focus: A genuine passion for helping people and a positive attitude towards problem-solving are paramount.
• Flexibility: While the core hours are outlined, some flexibility may be required, and shift patterns are discussed at interview.
• Commitment to Community: If you're passionate about supporting local communities and contributing to a business with a strong ethical foundation, Co-op's ethos will resonate with you.
• Application Process: Be prepared to complete two online assessments as part of the application, which should take approximately 20 minutes.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a company that genuinely cares for its colleagues and the communities it serves. If you're looking for a rewarding part-time role with excellent benefits and a supportive environment, we encourage you to explore this exciting prospect.