Customer Team Member reference: 1061484

Opportunity Review: Customer Team Member at Co-op, Pembury Circus

Are you seeking a part-time role with a strong focus on customer service, community engagement, and excellent employee benefits? This Customer Team Member position at Co-op's Pembury Circus location offers a compelling opportunity for individuals looking to build a career within a values-driven organization.

Key Advantages for Candidates:

• Competitive Pay and Benefits: Earning £13.85 per hour, inclusive of a London allowance, this role provides a solid financial foundation. Beyond the hourly rate, Co-op offers a comprehensive benefits package that truly invests in its colleagues. This includes a generous 31 days of holiday (pro-rata), a robust pension scheme with up to 10% employer contributions, and access to valuable virtual healthcare services for you and your family.
• Employee Discount: A significant perk of this role is the impressive 30% discount on all Co-op products in-store, along with 10% discounts on other brands. This offers substantial savings for everyday needs.
• Employee Wellbeing and Support: Co-op demonstrates a strong commitment to the wellbeing of its employees. You'll benefit from support for your physical, mental, and financial wellbeing, including access to a money management app (Stream) to draw down a percentage of your earned pay. Furthermore, they offer market-leading policies designed to support colleagues through significant life events.
• Comprehensive Training and Development: For those new to the retail sector or looking to enhance their skills, Co-op provides full, paid training. This ensures you're well-equipped to succeed in your role. The emphasis on personal development and career progression suggests a supportive environment for growth within the company.
• Flexible Working and Predictability: While the working pattern involves varied shifts including afternoons, late evenings, and weekends, the promise of rotas shared three weeks in advance and accessible on your phone offers a good degree of predictability for planning your personal life.
• Community Focus: If you're passionate about making a difference in your local area, this role allows you to support your local community through involvement in various activities and events. Co-op's long-standing commitment to fairness and community engagement makes this an appealing prospect for socially conscious individuals.
• Inclusive Workplace: Co-op is actively building diverse and inclusive teams. They welcome applications from all backgrounds and are committed to creating a workplace where everyone feels they belong, supported by their inclusive policies and practices. They are a proud participant in the Disability Confident scheme.

Key Considerations for Candidates:

• Part-Time Commitment with Potential Overtime: This is a 16-hour per week permanent contract. While regular overtime is available, candidates should be comfortable with a part-time schedule as their primary commitment.
• Shift Flexibility: The working pattern includes varied shifts, encompassing afternoons, late evenings (store closing), and weekends. Candidates must be comfortable with this flexibility, which will be discussed further at the interview stage.
• Application Process: The application process is designed for ease of access, allowing you to apply using a mobile device without a CV. However, it does require completing two online assessments, which should take approximately 20 minutes.
• Nature of the Role: As a Customer Team Member, your responsibilities will span across various store operations, including customer service at the tills and on the shop floor, restocking shelves, and maintaining store cleanliness. A proactive and adaptable approach is essential.

This Customer Team Member position at Co-op Pembury Circus presents a fantastic opportunity for individuals who are customer-focused, enjoy working in a team environment, and value a company with a strong ethical compass and a commitment to employee wellbeing. The comprehensive benefits, training opportunities, and community focus make it a role worth serious consideration for those looking to build a fulfilling career.