Customer Team Member reference: 1061629

Discover a Rewarding Career as a Customer Team Member at Co-op

Are you seeking a role that combines customer service excellence with a commitment to community and colleague well-being? The Co-op is currently offering an exciting opportunity for a Customer Team Member at their Mottingham, London location. This part-time, permanent position provides a competitive hourly rate and a chance to be part of an organization with a rich history of ethical practice.

Key Advantages for Prospective Candidates:

• Competitive Compensation & Benefits: Earn £13.85 per hour, which includes a London allowance. Beyond the hourly wage, the Co-op offers an impressive array of benefits designed to support your life and well-being. These include a generous 31 days of holiday (pro-rata for part-time), a substantial pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Employee Discounts & Financial Support: Enjoy a fantastic 30% discount on all Co-op products in-store, plus additional discounts on other brands. The innovative Stream app allows you to access a portion of your earned pay as you go, offering immediate financial flexibility.
• Comprehensive Training & Development: The Co-op provides full, paid training and dedicated support for your personal development and career progression. This commitment ensures you're well-equipped to excel in your role and explore future opportunities within the organization.
• Work-Life Balance & Flexibility: While the role involves varied shifts including early mornings, afternoons, and weekends, the Co-op values transparency. Rotas are shared three weeks in advance and accessible on your mobile, allowing for better planning. The part-time nature of the role (20 hours per week plus regular overtime) can offer a good balance for those seeking flexible working arrangements.
• A Supportive and Inclusive Environment: Co-op is deeply committed to fostering a diverse and inclusive workplace where colleagues feel valued and belong. They champion employee well-being through support for physical, mental, and financial health, as well as market-leading policies for life events.

Key Considerations for Your Career Path:

• Diverse Responsibilities: As a Customer Team Member, you'll be involved in a wide range of activities. This includes providing excellent customer service at the tills and on the shop floor, championing Co-op products and Membership, working in the in-store bakery, restocking shelves, and maintaining store cleanliness. This variety offers a dynamic work experience.
• Shift Flexibility: The role requires flexibility to work a variety of shifts, including early mornings and weekends, to cover store opening and operational needs. Candidates should be prepared to discuss their availability during the interview process.
• Age Requirement: Applicants must be aged 18 or over due to potential business needs that may involve working before 6 am or after 10 pm.
• Application Process: The application is designed to be accessible, allowing you to apply using your mobile device without needing a CV. Be prepared to complete two short online assessments, taking approximately 20 minutes, as part of the selection process.
• Commitment to Community: Co-op's ethos is built on supporting its members and local communities. This role offers the chance to contribute to these initiatives and be part of a business with a strong social conscience.

This Customer Team Member position at Co-op in Mottingham presents a compelling opportunity for individuals who are customer-focused, adaptable, and eager to contribute to a values-driven organization. If you thrive in a collaborative environment and are looking for a role with excellent benefits and growth potential, this could be the perfect next step in your career journey.