Customer service manager job in Newcastle upon Tyne

... Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further...  We are currently recruiting for a Customer Service Manager to join our store team in Ryhope, Sunderland! This is a full time role and being flexible with your working pattern will be essential. About the Role As a Customer Service Manager, you will be respon

... with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.    As a Customer Team Leader, youll be part of a friendly team thats dedicated to helping our customers. Well look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Stor

... with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.    As a Customer Team Leader, youll be part of a friendly team thats dedicated to helping our customers. Well look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Stor

... technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Mobile Billing Team in North Tyneside. You’ll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more

... technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in North Tyneside/Gosforth. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that ne

... secondary research into all projects by supporting persona creation, customer journey mapping and user testing to inform a great user experience, including running relevant workshops. Implement measurement frameworks using digital analytics to evaluate all projects and continuously assess working methods and processes to make recommendations for improvement. Other duties as required to support

... culture, and our Security Team are role models with exceptional customer service and professional approaches. We are looking for people who undertake and lead those who: Act as a first response to situations on campus in a calm and professional manner Liaise with stakeholders to report and manage cases effectively Demonstrate strong customer service skills Support a diverse student populatio

... and external reporting requirements, e.g. SCONUL Statistical return, Customer Service Excellence. To provide cover for the wider Academic Services admin team as and when required. The Person (Essential) Knowledge, Skills and Experience Excellent IT skills including Microsoft Office (Word, Excel, Outlook) Excellent organisational skills Ability to use initiative and take a flexible attitud

... here. Key Accountabilities Develop, support and implement Customer Relationship Management plans for identified target audiences, to promote conversion of applications to registrations, including co-ordination of effective post-application activities and communications To support a wide range of duties relating to student recruitment and conversion activities in order to attract and convert

... complex and sensitive matters in a professional and effective manner Customer service skills including the ability to negotiate and interact tactfully with a wide range of people Excellent IT and digital skills Enhanced Disclosure from the Disclosure and Barring Service (DBS) is required for this post Willingness to work outside of regular hours and to travel across the UK for meetings, includ

... to high-level competitions. There’s a huge range of ways for our customers to get involved: 65 sports clubs a mix of cardio, strength, HIIT, cycling and yoga classes every week leagues, tournaments, and competitions Our Sports and Recreation Officers work as part of a team responsible for the safe and effective running of the Sports. As part of this, you would be responsible for the cont

... sources/courses of action if unable to assist ensuring efficient customer service is maintained. Liaise with community fundraisers to link them with Children’s Cancer North events or develop their fundraising potential through other fundraising opportunities working collaboratively with other members of the team. Respond to telephone and email enquiries from event participants, filtering iss

... interviews. Therefore, we are looking for someone with excellent customer service skills. To succeed in this role, you should bring with you an understanding of the finance issues faced by our students and be passionate about wanting to support. The Student Health & Wellbeing Service provides information, advice and guidance on a wide range of support issues. The Student Health & We

... technical and regulatory areas. Commitment to a high level of customer service and the ability to approach issues in a pragmatic way. Administrative skills including excellent standards of accuracy and attention to detail. Well-developed organisational and time management skills. Demonstrable policy, strategy development and planning skills Demonstrable experience of governance and compliance

... culture, and our security officers are role models in exceptional customer service and professionalism. We are looking for people who: Act as a first response to situations on campus in a calm and professional manner Liaise with stakeholders to report and manage cases effectively Demonstrate strong customer service skills Support a diverse student population from a wide range of cultural bac

... culture and our Security Team are role models with exceptional customer service and professional approaches. We are looking for people who can: - Oversee response to situations on campus in a calm and professional manner - Liaise with all stakeholders to lead change within the Newcastle University's security culture - Demonstrate strong leadership, mentorship and customer service skills -

... decisions made. Strong motivation for delivering an excellent customer service. Exceptional interpersonal skills with proven success in building relationships, internally and externally, influence and drive decisions. Competent at working with colleagues with less of an understanding of digital design and able to help them understand and express their requirements. Experience desired in creati

... explain decisions made Strong motivation for delivering an excellent customer service Exceptional interpersonal skills with proven success in building relationships, internally and externally, influence and drive decisions Competent at working with colleagues with less of an understanding of digital design and able to help them understand and express their requirements Experience desired in cr

... Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and

... do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerMotivate and support your team, learning from our Company ValuesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently c