Department Operations Manager (KD

About the role

Are you ready to lead and coordinate the operations that keep a digital department running efficiently?

We are seeking an experienced professional to join our Digital, Data & Technology (DDaT) Group – a pivotal role ensuring the department operates smoothly and effectively in support of the University’s strategic ambitions.

As a Department Operations Manager, you will lead all non-technical operations and administration within the department. You will work closely with the Chief Digital Officer and senior leadership team, overseeing governance processes, coordinating key meetings, managing reporting to university committees, and ensuring clear and timely communications across the department and beyond. You’ll need to engage confidently with senior decision-makers while remaining approachable and supportive to colleagues at all levels, building trust and ensuring effective collaboration across the department.

Acting as the first point of contact for non-specialist queries, you will build strong working relationships with colleagues in HR, Finance and other professional services. You will also lead a small, diverse team, creating a positive, collaborative and inclusive working environment that supports staff wellbeing, cohesion and recognition.

Key responsibilities in this role include:

Coordinate governance, leadership and management meetings, ensuring reports and papers are submitted on time.Lead all aspects of non-technical processes and policies across the department, driving consistency and minimising duplication.Manage departmental communications and facilities, ensuring a safe and well-organised working environment.Provide high-quality administrative and strategic support to senior leaders.Lead budget planning and support HR-related processes in partnership with business colleagues.

About you

You will have:

Proven experience managing operations or administration in a complex environment, ideally in higher education or the public sector.The ability to lead and motivate teams to achieve high-quality outcomes.Confidence in managing competing priorities and implementing effective governance and reporting processes.Sound judgement, a proactive approach, and excellent communication skills when engaging a wide range of stakeholders.

Further information

This role is offered on a full time (36.5 hours per week) permanent basis.

For an informal discussion about the role please contact Laura Somoza, Portfolio Management Office (PMO Analyst) on [email protected]. However, please ensure that you submit your application through the university's website.

The interviews will take place on 14 January 2026  (and 15 January 2026 if needed), shortly after shortlisting, and will include a formal interview, an assessment, and a “meet the team” session.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplace An excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

                                             

Closing Date: 04 Jan 2026

Department: Management, Specialist and Administration

Salary: £38,249 to £45,413