Design Researcher reference: 142652

## Opportunity Spotlight: Design Researcher (3-Month Fixed-Term Contract) at Lloyds Banking Group

This 3-month fixed-term contract presents an exciting opportunity for an experienced Design Researcher to contribute to a leading UK bank's ambitious digital transformation. Lloyds Banking Group, a titan in the financial sector with millions of customers, is deeply invested in leveraging user-centered design to enhance its products and services. This role offers a chance to be at the forefront of shaping customer experiences within a dynamic and supportive environment.

Key Advantages for Candidates:

• Impactful Work: You'll play a crucial role in understanding and solving customer problems within the Customer Details Management (CDM) area, directly impacting millions of users and contributing to the bank's mission of helping Britain prosper.
• Collaborative Environment: Join a large, established Design Research team of over 70 professionals. This offers unparalleled opportunities for mentorship, peer learning, and collaboration with diverse skillsets, fostering continuous professional development.
• Cross-Functional Exposure: Work within multi-disciplinary design, product, and engineering teams, gaining valuable insights into product development lifecycles and strategic decision-making.
• Varied Research Scope: The role encompasses a wide spectrum of research activities, from generative to evaluative, allowing you to apply and expand your expertise across different stages of the product development journey.
• Flexible Working: Lloyds Banking Group champions flexible working, offering a hybrid model that balances office-based collaboration with the autonomy of remote work.
• Commitment to Diversity & Inclusion: The organization has a strong focus on building an inclusive workplace that reflects modern society. They actively encourage applications from under-represented groups and are a disability-confident employer.
• Attractive Compensation & Benefits: The salary range of £59,850 - £66,500 (pro-rata) for this FTC, coupled with a comprehensive benefits package (including pension contributions, share schemes, and holiday entitlement), makes this a financially rewarding prospect.

Key Considerations for Your Career Path:

• Fixed-Term Contract Nature: As a 3-month FTC, this role is ideal for individuals seeking to gain specific project experience, explore a new sector, or contribute their expertise to a defined initiative. It offers a concentrated period of high impact and learning.
• Depth of Experience: The role requires a solid foundation in qualitative research methodologies, including usability testing, concept testing, and depth interviews. Experience with quantitative methods, ethnography, and accessibility research will be highly valued.
• Strategic Contribution: Beyond executing research, you'll be responsible for developing and leading research strategies, creating research roadmaps, and influencing stakeholder decisions. This requires strong analytical, communication, and influencing skills.
• Adaptability: The fast-paced nature of digital transformation requires adaptability and a willingness to test and learn new research approaches.
• Location Flexibility: While the role offers hybrid working, candidates should be aware of the specified office locations (Bristol, Leeds, Halifax, Manchester, Edinburgh) and their proximity.

This Design Researcher position at Lloyds Banking Group is a fantastic opportunity for seasoned professionals looking to make a tangible difference within a forward-thinking organization. The emphasis on learning, collaboration, and impactful research makes it a compelling prospect for those aiming to advance their careers in user experience and product development.