Duty Manager - Oxford Depot

## Opportunity Review: Duty Manager at Stagecoach Oxford Depot This review offers an insightful look into the Duty Manager position at Stagecoach's Oxford Depot, designed to guide prospective candidates in understanding the scope of the role and its career-enhancing potential.

Stagecoach is seeking a dedicated and proactive Duty Manager to oversee operations at their Oxford Depot. This is a pivotal role where you will be instrumental in ensuring the smooth, efficient, and profitable day-to-day running of depot services. Your primary focus will be on the performance, well-being, and development of the frontline driving team, a responsibility that directly impacts service delivery, safety standards, and overall customer satisfaction.

This is a challenging yet rewarding position for an individual with strong leadership capabilities and a commitment to excellence. The role offers a competitive salary and requires a commitment of 40 hours per week, Monday to Friday, with flexibility to work between 5 am and 7:30 pm. Additionally, there is a requirement to work one weekend in four, from 6 am to 2:30 pm.

Key Responsibilities and Advantages for Your Career Path:

• Team Leadership & Development: You will have the opportunity to lead, mentor, and support your frontline colleagues. This involves fostering an inclusive and respectful work environment where every team member feels valued and recognized. Developing your coaching and team-building skills in this capacity will be a significant asset for future leadership roles.
• Performance & Operational Excellence: This role demands a keen eye for performance management and operational efficiency. You'll oversee driver performance, implement development plans, and proactively address challenges to ensure service reliability. This experience will hone your analytical and problem-solving skills, crucial for any management career.
• Employee Relations & Compliance: Handling absence management, grievances, and disciplinary procedures requires a strong understanding of fairness and support. Furthermore, the role emphasizes the importance of professional knowledge in the Road Traffic Act and Employment legislation. Developing expertise in these areas is invaluable for career progression within regulated industries.
• Stakeholder Engagement: You'll be responsible for collaborating and communicating effectively with drivers, managers, and key stakeholders to ensure a seamless customer experience. Additionally, you will liaise with external bodies, including local authorities and potentially the media, to maximize business opportunities and promote positive public relations. This broad exposure to diverse stakeholders will significantly enhance your communication and negotiation skills.
• Safety Advocacy: Stagecoach places an uncompromising emphasis on safety. As Duty Manager, you will be a champion for high safety standards, ensuring everyone goes home safely. This commitment to collective responsibility for safety is a vital ethical and professional attribute that will be ingrained in your leadership approach.

What Stagecoach Offers for Your Growth:

Joining Stagecoach means becoming part of a supportive and collaborative team dedicated to innovation and customer excellence. Your contributions will directly influence the future of their services, offering a tangible sense of impact.

• Comprehensive Benefits: Beyond a competitive salary, you will receive a Defined Contribution pension scheme, 25 days of holiday plus bank holidays, a Stagecoach bus travel pass for you and a companion, and access to a wide range of retail and leisure discounts.
• Inclusive Culture: Stagecoach prides itself on being an inclusive employer, fostering a culture where everyone can be themselves and where differences are appreciated. This commitment to diversity and inclusion is a key indicator of a forward-thinking and supportive work environment.
• Career Development: The role offers significant opportunities for professional development and advancement within a leading transport operator. Your ideas and leadership will be instrumental in shaping their services, providing a platform for your growth.

Key Considerations for Candidates:

• Work Schedule: The operational hours, including early mornings, late evenings, and a rotating weekend commitment, require a candidate who can adapt to a dynamic schedule.
• Industry Experience: While previous management or supervisory experience is preferred, particularly within the bus/transport industry, it is not essential. However, candidates with this background will likely find the transition smoother.
• Legislation Knowledge: A strong understanding of the Road Traffic Act and Employment legislation is a significant advantage and a key requirement for success in this role.
• Leadership Style: The ability to lead and inspire people, coupled with excellent planning, prioritizing, and problem-solving skills, will be paramount. A self-motivated approach and a positive attitude towards change are also highly valued.

This Duty Manager position presents a fantastic opportunity for a driven individual to make a substantial impact within a respected organization. If you are looking to leverage your leadership skills, develop your expertise in operational management and employee relations, and contribute to a vital service, then this role at Stagecoach Oxford Depot could be an excellent next step in your career journey.