SOFT SERVICES MANAGER

We are pleased to present an exciting opportunity for a Soft Services Manager to join G4S Facilities Management at the Nuffield Orthopaedic Centre in Oxford. This is a permanent, full-time position, working 40 hours per week, Monday to Friday, with a competitive salary range of £42,000 to £45,000 per annum.

This role is critical in ensuring the creation and maintenance of beautiful, safe, and highly functional environments within a vital Healthcare PFI contract. As the Soft Services Manager, you will be instrumental in leading the Domestic, Porterage, and Security teams, directly contributing to exceptional customer satisfaction and service delivery. This position offers a significant opportunity for a driven individual to make a tangible impact within the healthcare sector.

Key Advantages for Candidates:

• Impactful Role in Healthcare: This position offers the chance to contribute to the smooth operation of a critical healthcare facility, directly impacting patient and staff experience. It's an opportunity to work within a sector that is both rewarding and essential.

• Team Leadership & Development: You will have the responsibility of leading, mentoring, and developing a diverse operational team. This is a prime opportunity to hone your people management skills, foster a positive work environment, and drive team performance.

• Strategic Involvement: The role involves strategic development of cleaning services, continuous improvement initiatives, and proactive risk management. This provides a platform to exercise strategic thinking and contribute to long-term contract success.

• Career Growth & Training: G4S emphasizes progression, training, and development. This means there are clear pathways for you to enhance your skills and advance your career within the organisation.

• Comprehensive Benefits Package: Beyond the competitive salary, candidates can expect a robust benefits package including 25 days of holiday, a company pension scheme, life assurance, a subsidised healthcare plan, and access to various employee discounts and support services.

Key Considerations for Your Career Path:

• Healthcare Environment Experience: Proven experience in a managerial role within a healthcare setting, such as a Hospital PFI or NHS contract, is essential. This indicates a need for candidates to have a strong understanding of the unique demands and sensitivities of this sector.

• Compliance and Safety Focus: A strong understanding of health and safety regulations, particularly COSHH, and holding an IOSH Managing Safely certification, is mandatory. This highlights the importance of meticulous attention to detail and a commitment to upholding high standards.

• Operational Dexterity: The role requires the ability to quickly grasp complex contract requirements and effectively manage resources to meet demanding SLAs. Candidates should be adept at problem-solving and adapting to operational challenges.

• Stakeholder Management: Building and maintaining strong relationships with both internal teams and external clients is crucial. Excellent communication and interpersonal skills are paramount for success in this aspect of the role.

• Financial Acumen: The position involves monitoring financial performance through budgeting, forecasting, and reporting. Candidates should possess good analytical skills and a sound understanding of financial management principles.

This Soft Services Manager position presents a compelling opportunity for an experienced and dedicated professional looking to advance their career within a dynamic and supportive organisation, contributing to the vital operations of a leading healthcare facility. If you are a proactive leader with a passion for service excellence and a commitment to compliance, this role could be an excellent fit for your career aspirations.