Duty Manager reference: JR11328

Opportunity Review: Duty Manager at Stagecoach Cumbernauld Depot

This Duty Manager position at Stagecoach's Cumbernauld Depot presents a compelling opportunity for individuals looking to take on a leadership role within the vital transport sector. The role is designed for a proactive and dedicated manager who can significantly impact the performance, well-being, and development of a frontline driving team, ensuring the smooth and efficient day-to-day operation of depot services.

Key Advantages for Potential Candidates:

• Meaningful Impact: You will be instrumental in the profitable and efficient operation of the depot, directly influencing service delivery, safety, and customer satisfaction. This is a role where your contributions are tangible and visible every day.
• Team Development Focus: A significant aspect of this role involves leading, mentoring, and supporting your team. If you are passionate about fostering an inclusive and respectful work environment, and committed to the professional growth of others, this position offers excellent scope for you to excel.
• Comprehensive Responsibilities: The role encompasses a broad range of management duties, including performance management, coaching, employee relations, and operational leadership. This offers a fantastic opportunity for a manager to hone their skills across various disciplines.
• External Engagement: The prospect of liaising with external stakeholders like local authorities and potentially the media provides an avenue for developing broader business acumen and public relations experience.
• Safety Commitment: Stagecoach's unwavering commitment to safety is a core value. For candidates who prioritize a secure working environment and believe in collective responsibility for safety, this role aligns perfectly with those principles.
• Career Growth and Development: The description highlights that your ideas and leadership will help shape the service for the future, suggesting a dynamic environment where continuous improvement and innovation are valued.
• Attractive Benefits: Beyond the competitive salary, candidates can look forward to a defined contribution pension scheme, generous holiday allowance (25 days plus bank holidays), a Stagecoach bus travel pass for themselves and a companion, and access to a wide range of retail and leisure discounts.
• Inclusive Culture: Stagecoach explicitly promotes an inclusive culture where diversity is appreciated. This signals a commitment to creating an environment where all employees feel valued and can be themselves.

Key Considerations for Your Career Path:

• Work Schedule: The role requires a commitment to working 38 hours per week, Monday to Saturday, with operating hours between 7 am and 7 pm. Candidates should assess if this schedule aligns with their personal and professional commitments.
• Industry Experience: While not essential, previous management or supervisory experience within the bus/transport industry would be advantageous. However, the emphasis on leading and inspiring people suggests that strong leadership transferable skills will be highly valued.
• Legal Knowledge: A professional understanding of the Road Traffic Act and employment legislation is required. Candidates should ensure they possess or are willing to develop this knowledge.
• Proactive and Self-Motivated: The ideal candidate is described as self-motivated with a positive approach to change. This role will likely appeal to individuals who thrive in environments that require initiative and adaptability.
• Customer Focus: A strong customer focus is emphasized. Candidates should be adept at ensuring a seamless customer experience, even when managing complex operational demands.

In summary, the Duty Manager position at Stagecoach Cumbernauld Depot offers a robust leadership challenge with significant opportunities for professional development and a chance to contribute meaningfully to a well-established and vital industry. If you are a driven manager with a passion for team leadership and operational excellence, this role could be an excellent step forward in your career.