Engagement Manager reference: R104805

Are you a strategic thinker with a passion for leveraging data to drive customer success? Do you thrive on building meaningful relationships and translating complex needs into actionable solutions? If so, this Engagement Manager position at LexisNexis Legal & Professional presents a compelling opportunity to shape the future of legal and tax innovation.

LexisNexis Legal & Professional, a proud member of the RELX group, is at the forefront of deploying advanced technologies, including cutting-edge generative AI, to transform the legal landscape. This role offers a chance to be part of a global organization that impacts customers in over 150 countries, empowering them with powerful information-based analytics and decision tools.

Key Advantages for Aspiring Engagement Managers:

• Impactful Role: As an Engagement Manager, you will be a pivotal partner to customers, guiding them through transformative journeys as they integrate our industry-leading legal and tax products. You'll play a direct role in demonstrating value and enhancing their workflows.
• Innovation at its Core: This position is ideal for those excited by technology. You'll be working with advanced solutions like Lexis+ AI and Tolley+ AI, contributing to the ethical deployment of generative AI in the legal sector.
• Career Growth & Development: LexisNexis Legal & Professional is committed to employee well-being and long-term success. The company fosters a healthy work/life balance with flexible working hours and offers a comprehensive benefits package designed to support your immediate needs and future aspirations. This includes generous holiday allowance, health and wellbeing programs, a competitive pension scheme, and opportunities for further study.
• Collaborative Environment: You'll be part of a high-performing Customer Engagement and Pre-Sales team that partners across departments to ensure customers make informed decisions about their content and solution needs.
• Global Reach: Experience working with a diverse, international customer base, broadening your understanding of global business practices and legal systems.

Key Considerations for Candidates:

• Industry Experience: While experience in the legal or tax sector is highly valued, candidates with transferable skills demonstrating an ability to build trust, communicate effectively, and manage complex projects will be strongly considered.
• Relationship Building Prowess: The core of this role lies in establishing and nurturing strong relationships with customer stakeholders at various organizational levels. Excellent interpersonal and influencing skills are paramount.
• Project Management Acumen: You'll be responsible for managing both short and long-term projects, requiring excellent organizational and time-management abilities to effectively assess needs and guide transition processes.
• Proactive & Solution-Oriented Mindset: A proactive approach to understanding customer challenges and a genuine desire to help them discover how technology can drive efficiency and better outcomes will set you apart.
• Adaptability: The role operates in a fast-paced, goal-oriented environment, demanding comfort with independent work and collaborative team efforts.

This Engagement Manager opportunity at LexisNexis Legal & Professional is more than just a job; it's a chance to be at the intersection of legal innovation and customer success. If you're driven by impact, passionate about technology, and excel at building lasting partnerships, this role offers a rewarding path for your career.