Join BT Group: A Pivotal Role in Shaping the Future of Connectivity
Are you a driven professional seeking an opportunity to make a significant impact within one of the world's leading telecommunications companies? BT Group, with its rich heritage and commitment to innovation, is at the forefront of digital transformation. This role presents a compelling chance to contribute to a company that is not only revolutionizing how people connect through its extensive fibre and 5G investments but is also undergoing a radical simplification to become the UK's best telco.
This position is within the Service Platform function, dedicated to designing, operating, and delivering market-leading mobile networks. You'll be an integral part of the Mobile Operations teams, focusing on system and service performance for all mobile brands. Specifically, you will be supporting the Corporate Solutions platform, contributing to its operational excellence and participating in the test bed environment. Your efforts will be instrumental in driving continuous improvement initiatives, enhancing service delivery, and ensuring an exceptional customer experience for complex business products and services, including DataVPN & IoT solutions.
Key Advantages for Your Career Path:
- Impactful Work: Play a crucial role in delivering complex business products and services that are vital to key revenue streams. Your contributions will directly influence customer experience and the operational success of BT's mobile network.
- Technological Advancement: Engage with cutting-edge mobile data architecture, protocols, and services. This role offers exposure to multi-vendor technologies from Cisco, Juniper, Ericsson, and Oracle, as well as modern virtualisation and containerisation technologies like VMware ESXi, Docker, and Kubernetes.
- End-to-End Ownership: Be accountable for the technical quality of the end-to-end DataVPN & IoT portfolio, from design to implementation and ongoing support.
- Continuous Learning and Development: The role emphasizes skill and behaviour development in line with business and operational requirements. You'll have opportunities to grow your expertise in network design, implementation, security, and incident management.
- Strategic Influence: Drive improvement initiatives by influencing both internal and external stakeholders, showcasing your ability to lead and implement change.
- Career Growth within a Giant: BT Group's commitment to transformation offers a dynamic environment for career progression. As the company simplifies its structures and embraces new technologies, opportunities for growth and specialization are abundant.
- Commitment to Diversity and Inclusion: BT Group actively encourages applications from individuals with diverse backgrounds and experiences. They are committed to building an inclusive workplace where everyone can thrive, recognizing that unique perspectives drive innovation.
Key Considerations for Potential Candidates:
- Technical Acumen: A strong understanding of mobile data architecture, protocols, and principles is essential. Experience with network deployment (LAN/WAN, Data Centres), network cabling, and hardware installation will be highly beneficial.
- Problem-Solving Skills: The role demands proficiency in troubleshooting, escalation management, and issue resolution, particularly within a 24x7 real-time service support environment.
- Adaptability and Resilience: Given BT's scale of transformation, candidates must be comfortable with change and capable of adapting to evolving systems, structures, and processes.
- Collaboration and Communication: Effective communication and stakeholder engagement with clients, peers, delivery partners, and vendors are critical for success.
- On-Call Commitment: Be prepared to participate in a 24x7x365 emergency callout rota, demonstrating your dedication to maintaining service availability.
- Object-Oriented Programming & Data Serialization: Familiarity with these programming concepts is a desirable asset.
- Growth Mindset & Inclusive Leadership: The job description highlights the importance of these leadership qualities, suggesting opportunities to develop and demonstrate them.
This is more than just a job; it's an opportunity to be part of a historic transformation and contribute to the technological backbone of the UK. If you possess the drive, technical expertise, and a passion for innovation, BT Group offers a rewarding environment to advance your career in the telecommunications sector.