Specialist Engineer (Assembly, Bristol, United Kingdom)

## Opportunity Review: Mobile Operations Technical Expert This role presents a significant opportunity for seasoned professionals within the mobile telecommunications sector to play a pivotal part in shaping the future of connectivity. As a key member of the Mobile Operations team, you will be at the forefront of managing and enhancing the systems that power essential mobile voice and data services. This is a chance to contribute to a constantly evolving landscape, ensuring the seamless operation of services that touch millions of lives daily.

Key Advantages for Aspiring Candidates:

For individuals passionate about mobile technology and its intricate workings, this position offers a compelling career trajectory. Here are some of the primary advantages:

• Impactful Role: You will be a recognized technical expert, directly influencing the stability, performance, and evolution of critical mobile network systems. Your contributions will ensure the reliable delivery of services that are fundamental to modern communication.
• Cutting-Edge Technology: The role places you at the heart of next-generation mobile networks and services. You'll gain hands-on experience with evolving technologies and have the opportunity to drive their implementation and support.
• Professional Development: The description emphasizes a commitment to learning, particularly in areas like AI and AWS technologies, fostering a growth mindset. Furthermore, world-class training and development opportunities are explicitly highlighted, ensuring continuous skill enhancement.
• Leadership Opportunities: This role offers significant opportunities to lead in your technical area, mentor team members, and represent Operations in crucial projects. You'll be instrumental in driving technical improvements and ensuring adherence to stringent standards.
• Comprehensive Benefits Package: Beyond the core responsibilities, BT offers a robust benefits package. This includes a competitive bonus structure, a strong pension scheme, generous annual leave, and innovative family and health support initiatives, such as enhanced women's health support and equal family leave.
• Strategic Importance: You'll be working for a company with an unparalleled heritage in telecommunications and a vision for the future, actively involved in major digital infrastructure projects like full-fibre broadband rollout and 5G investment.

Key Considerations for Potential Candidates:

While this role offers immense potential, prospective candidates should carefully consider the following aspects to ensure it aligns with their career aspirations and personal circumstances:

• On-Call and Overtime Commitment: The role operates on a 9:00 AM to 5:30 PM schedule but requires participation in a 24/7 on-call rota and may involve out-of-hours planned work and overtime. Candidates should be prepared for this level of commitment.
• Security Clearance Requirement: A crucial requirement for this position is being a UK National, as Home Office Security clearance may be necessary. Candidates who do not meet this criterion will unfortunately not be eligible.
• Hybrid Work Model: The role is based in BT's Bristol office and requires three days per week in the office. Candidates should confirm this hybrid working arrangement suits their location and preferences.
• Depth of Technical Expertise: The position demands a high level of technical acumen, particularly in Messaging (SMS, MMS, etc.), Voicemail, and mobile data architecture. Extensive operational experience and a deep understanding of relevant protocols and systems are essential.
• Experience with Specific Technologies: While not all listed technologies may be required, experience with specific systems like Mavenir, Erlang-based systems, Unix scripting, and familiarity with network virtualization and cloud technologies will be highly advantageous. An automation and service improvement mindset is strongly encouraged.
• Navigating Complex Environments: You will be operating within a 24x7 real-time service support environment, requiring experience in incident, change, and problem management within telecommunications. The ability to handle and resolve complex operational incidents is paramount.
• Commercial Awareness: A good understanding of the commercial aspects, implications, and limitations of supporting a large estate is beneficial for effective decision-making and supplier management.

In summary, this Mobile Operations Technical Expert role is an exceptional opportunity for experienced professionals seeking to make a significant impact in the telecommunications industry. It offers technical challenges, growth opportunities, and a supportive benefits package. Candidates who are technically adept, prepared for the demands of a 24/7 operation, and meet the security clearance requirements will find this to be a highly rewarding career move.