Field Service Engineer - Covering Postcode Area CT, TN, BN, RH

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Company: Vaillant Group U.K. Ltd Location: Country: United Kingdom (GB) Brand: Vaillant

What makes us special

We provide our Service Engineers with state-of-the-art equipment to enable them to have the best working conditions available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone) Work-life-balance – We offer you the opportunity to start and end your working day on your doorstep. For your convenience, any spare parts you need are delivered securely, direct to you. We offer our employees an attractive remuneration package, 25 days holiday plus bank holidays and bonus opportunities. We offer a generous pension scheme which enables our employees to have greater financial security when they do retire. For our employee’s peace of mind, we provide a death in service benefit and the option of subsidised private health care.

What we achieve together

Reporting to the Field Service Manager, you will carry out Servicing and Repairs on Vaillant Group brand products. This role will include fault finding on breakdown call outs and system work repairs. Providing Customer Service Excellence at every opportunity. Working towards KPI’s to support our Sales Department. Following procedures and processes set by Field Service and support Field Sales Initiatives. All activities above will be supported by a well-established team of Operational Support Technicians and training department.

What makes us successful together

The successful candidate will hold CCN1, HTR1, CENWAT1 & LPG ACS gas certificates and preferably live locally to the area. Excellent customer service skills are essential for this role. A high level of technical knowledge of the domestic gas range of group products and have effective communications and IT skills. An extremely flexible and adaptable approach is required to ensure our customer’s expectations are exceeded. This position requires a highly motivated individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence. The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as Renewable and Commercial products. #image20 { position: relative; width: 12%!important; text-align: center; } h12 { color:#00887d; text-align: center; font-size: 24px; } .layout__wrapper.has--image-txt--content, .layout__maincontent>.form.has--image-txt--content { margin-bottom: 2rem; } .layout__wrapper, .layout__maincontent>.form { border-style: none; padding-bottom: 20px; margin-left: 5%; margin-right: 25%; max-width: 75rem; position: relative; box-sizing: content-box; } .layout__wrapper.has--image-txt--content, .layout__maincontent>.form.has--image-txt--content { margin-bottom: 2rem; } *, *:after, *:before { box-sizing: border-box; } .base__content { text-align: center; } .base__content h3, .base__content h4, .base__content h5, .base__content h6, .base__content p, .base__content ul, .base__content ol { max-width: 46.5rem; } .base__content figure { margin-top: 0.5rem; margin-bottom: 0.5rem; display: inline; } .base__content figure img { width: 100%; height: auto; } .base__image--right { margin-left: 2.5%; margin-right: 0; float: right; } .base__image--left { margin-right: 2.5%; margin-left: 0; float: left; } .base__image--small { width: 48.75%; } figure { margin-block-start: 1em; margin-block-end: 1em; margin-inline-start: 40px; margin-inline-end: 40px; } .base__content p, .base__content ul, .base__content ol { max-width: 46.5rem; } p20 { font-size: 18px; margin: 0 0 1.8125rem; line-height: 1.7; } p20 { display: block; margin-block-end: 1em; margin-inline-start: 0px; margin-inline-end: 0px; } .base__content:after { content: ''; display: block; clear: both; } section { display: block; } @media screen and (max-width: 940px) { .layout__wrapper, .layout__maincontent>.form { padding-left: 2%; padding-right: 2%; margin-left: 0%; margin-right: 0%; padding-top: 5rem; max-width: auto; } } @media screen and (max-width: 479px) { .base__image--small { width: 100%; } } .contact { text-align: justify; padding-rigth: 15px; padding-left: 40px; } h7 { padding-bottom: 12px; text-transform: capitalize; font-weight: lighter; display:inline-block; margin-top: 10px; margin-bottom:10px; line-height: 1.1em; font-size: 16px; color: white; } h7 span { padding: 4px 0px; } @media (max-width:767px) { .beta { display: none; } } #jobtempl *, body { margin: 0px; padding: 0px; border-style: none; } #content div.joblayouttoken ul, #content span.jobdescription ul { color: #484848!important; } element.style { color: #484848!important; } #jobtempl #inlining { width: 100%; font-family: Arial,Helvetica,sans-serif; margin-bottom: 15px; font-size: 16px; padding-left: 0px;important! color: #0#484848!important; line-height: 1.3em; font-weight: normal; } #jobtempl h1 { font-family: Arial,Helvetica,sans-serif;important!; font-size: 24px important!; line-height: 110%; font-weight: 700; padding-bottom: 35px; padding-top: 30px; color: black; } #jobtempl h1 span { font-size: 24px; font-family: Arial,Helvetica,sans-serif;important! font-weight: lighter; line-height: 110%; } #jobtempl h3 { padding-bottom: 0px; margin-bottom: 0px;important! text-transform: capitalize; font-weight: lighter; line-height: 1.1em; font-size: 24px; color: white; text-align: center; } #jobtempl h3 span { color: #00887D; padding: 2px 4px; } #jobtempl h4 { text-align: center; padding-bottom: 15px; } #jobtempl p { padding-bottom: 15px; padding-right: 10px; } #jobtempl .clearer { clear: both; font-size: 0px; line-height: 0px; } #jobtempl .no-wrap { white-space: nowrap; } #jobtempl .no-bottom-padding { padding-bottom: 0px; } #jobtempl b, #jobtempl strong { font-weight: 700; } #jobtempl ul { padding-left: 20px; padding-bottom: 10px;important! padding-right: 13px; } #-Viewports------------------ {} @media (max-width:330px) { #jobtempl h1 { font-size: 20px; } }

Your Contact:

Amanda Smith +44 7734 985 093