Field Service Engineer - Covering Postcodes LA & FY

## Vaillant Group U.K. Ltd: Field Service Engineer Opportunity - North West, UK

This is an exciting opportunity to join the esteemed Vaillant Group U.K. Ltd as a Field Service Engineer. For those looking to advance their career in the renewable energy and heating sector, this role offers a chance to work with a leading global provider of energy-saving solutions. Vaillant Group boasts a rich heritage of over 150 years as a successful family business, and their commitment to a better climate, both in homes and the environment, is at the core of their operations.

As a Field Service Engineer, you will play a crucial role in maintaining and repairing Vaillant Group brand products. This position is ideal for motivated individuals who are passionate about delivering exceptional customer service and contributing to a sustainable future. You will be part of a well-established team, supported by a dedicated operational support team and training department, ensuring you have the resources to excel.

Advantages for Potential Candidates:

• Career Growth in Emerging Technologies: The role explicitly emphasizes an interest and desire to grow skills in heat pump technologies and future developing technologies. This is a significant advantage for candidates looking to future-proof their careers in the rapidly evolving green energy sector.
• Comprehensive Support System: You will not be working in isolation. The presence of a well-established team of Operational Support Technicians and a dedicated training department means you will receive ongoing guidance and development.
• Excellent Working Conditions and Benefits: Vaillant Group invests in its employees. You will be provided with state-of-the-art equipment including a company van, fuel card, uniform, specialist tools, tablet, and mobile phone.
• Work-Life Balance: The role offers the convenience of starting and ending your working day from your doorstep, with spare parts delivered directly to you. This focus on work-life balance is a significant draw for many professionals.
• Attractive Remuneration and Financial Security: Beyond a competitive salary, candidates can expect 25 days of holiday plus bank holidays, bonus opportunities, and a generous pension scheme for long-term financial security. Additional peace of mind comes with a death in service benefit and the option of subsidized private healthcare.
• Meaningful Work: Contributing to energy-saving solutions and a better climate aligns with a strong sense of purpose, which is increasingly important for career satisfaction.
• Commitment to Diversity and Inclusion: Vaillant Group actively promotes equity and values individual uniqueness, creating an inclusive work environment.

Key Considerations for Your Career Path:

• Essential Technical Qualifications: Candidates must hold CCN1, HTR1, CENWAT1, and LPG ACS gas certificates. These are non-negotiable and demonstrate a foundational level of competence.
• Heat Pump Technology Focus: A strong interest and existing experience in Heat Pump Technologies are essential. This is not just a requirement but a pathway to specializing in a high-demand area.
• Customer Service Excellence: The role places a high premium on customer service. Candidates with a proven ability to communicate effectively, manage expectations, and deliver outstanding customer experiences will thrive.
• Flexibility and Adaptability: The nature of field service requires a highly flexible and adaptable approach. The ability to navigate varied situations and exceed customer expectations is paramount.
• Technical Aptitude and IT Skills: A high level of technical knowledge of the domestic gas range of group products, coupled with effective communication and IT skills, is necessary for efficient operation.
• Location: While not strictly mandatory, living locally to the North West region is preferable, which can contribute to a better work-life balance for the candidate.
• Field Engineering Background: Previous experience in a field engineering capacity is highly valued, suggesting a candidate who understands the demands and nuances of this type of role.

In summary, this Field Service Engineer position with Vaillant Group U.K. Ltd presents a compelling opportunity for technically skilled and customer-focused individuals. It offers not only a chance to contribute to a more sustainable future but also provides a supportive environment, excellent benefits, and pathways for professional development, particularly within the growing field of heat pump technology.