First Line Manager (Bristol, GB)

Career Opportunity: First Line Manager - Home Delivery Operations

This is an exciting opportunity for an aspiring leader to join Currys, the UK's leading tech retailer, as a First Line Manager within their Bristol Home Delivery site. If you're passionate about technology, dedicated to exceptional customer service, and possess a natural ability to motivate and develop others, this role could be the perfect next step in your career.

Currys is more than just a retailer; it's a community of 25,000 passionate individuals united by a shared goal: to help everyone enjoy amazing technology. They foster a culture of continuous learning and growth, celebrating successes both big and small, and empowering their colleagues to make every day amazing.

What the Role Offers:

• Impactful Leadership: As a First Line Manager, you will be at the forefront of the distribution operation, directly influencing the success of the Bristol Home Delivery site. You'll have the chance to coach and motivate your team, ensuring every stage of the delivery process is of the highest standard.
• Continuous Improvement: This role encourages a proactive and forward-thinking approach. You'll be empowered to identify areas of success and drive further improvements, embodying a commitment to "getting things right first time" for customers.
• Problem-Solving at its Core: If you thrive on tackling logistical and practical challenges and find satisfaction in finding solutions, this position will provide you with ample opportunities to excel.
• Career Development: Currys is committed to supporting your professional growth. You will receive training, development opportunities, and qualifications, fostering a career path with endless learning and variety.
• Competitive Remuneration and Benefits: The role offers a starting salary of £37,879 per annum. In addition to this, you will benefit from:
  • 30 days of annual leave (including bank holidays)
  • A competitive pension scheme
  • Performance-related bonus
  • Generous product discounts on the latest technology
  • A range of wellbeing initiatives
• Flexible Working Patterns: The role operates on a 39-hour week, with a rotating shift pattern of earlies (5am - 2pm) and lates (12 noon - 8pm), spread across 5 days out of 7. This structure offers variety and can accommodate different lifestyle preferences.
• Meaningful Contribution: Beyond your day-to-day responsibilities, you'll be part of a company that is actively working towards a more sustainable future, being the largest recycler and repairer of tech in the UK.

Key Considerations for Aspiring Candidates:

• Leadership Experience: While formal management experience isn't always a prerequisite, a solid foundation in people management or exposure to leading teams is highly desirable. This role is about guiding, mentoring, and inspiring others.
• Operational Acumen: A proven ability to contribute to operational success is essential. This involves understanding processes, identifying efficiencies, and driving performance.
• Customer-Centric Mindset: A genuine passion for delivering outstanding customer service is paramount. You'll be instilling this value within your team.
• Adaptability and Resilience: The dynamic nature of a customer service and logistics environment requires individuals who can adapt to change and remain focused under pressure.
• Logistics Background (Advantageous): While not mandatory, prior experience within the logistics sector would be a significant asset, providing a strong understanding of the operational landscape.
• Commitment to Development: Candidates who are eager to learn, grow, and take ownership of their career development will find this role particularly rewarding.

This First Line Manager position at Currys is an excellent platform for individuals looking to build a successful career in management within a well-established and forward-thinking organisation. If you are motivated by helping others succeed and driven by a commitment to excellence, we encourage you to explore this exciting opportunity.