Freight Coordinator (Great Yarmouth, GB)

Embark on a Rewarding Career in Global Freight Logistics with Clarksons in Great Yarmouth

Clarksons, a world-leading provider of integrated maritime services, invites ambitious individuals to join their dynamic Port Services division as a Freight Coordinator in Great Yarmouth. This is an exceptional opportunity to become an integral part of a company at the forefront of global shipping, offering a comprehensive ecosystem that touches broking, finance, port services, and research. With a rich heritage and a forward-thinking approach, Clarksons empowers clients to navigate the complexities of the rapidly evolving maritime, offshore, trade, and energy markets. If you're driven by excellence and thrive in a collaborative, impactful environment, this role might be the perfect next step in your career.

The Port Services division itself is renowned for delivering seamless sea, air, and road freight solutions. Operating with global coverage and offering round-the-clock support, this team provides tailored, first-class logistical services that are coordinated from key hubs, ensuring businesses receive the support they need, 365 days a year.

The Opportunity: Freight Coordinator

As a Freight Coordinator, you will be at the heart of managing international freight shipments, from initial booking to final invoicing. This role demands meticulous attention to detail, exceptional customer service, and a proactive approach to logistics management. You will be the central point of contact, ensuring smooth operations and client satisfaction throughout the entire shipping lifecycle.

Key Responsibilities Include:

• Arranging and managing international consignments, adhering strictly to client instructions and requirements.
• Efficiently processing pre-alerts and shipping documentation.
• Providing end-to-end monitoring of inbound and outbound freight movements.
• Opening and managing files for Air, Sea, Road, and Courier shipments.
• Issuing customs clearance instructions and ensuring 100% compliance with AEO and customs policies.
• Handling day-to-day invoicing and job costing with accuracy.
• Tracking and following up on purchase orders and shipments to ensure timely delivery.
• Maintaining Standard Operating Procedures (SOPs) to ensure consistency and quality.
• Collaborating effectively with overseas offices and partners to facilitate seamless global operations.
• Quoting new traffic and exploring new trade lanes, contributing to business growth.
• Working in close partnership with Warehouse and Logistics teams to meet diverse client needs across all transport modes.
• Undertaking additional duties as required to support the broader business objectives.

What Makes This Opportunity Stand Out? (Advantages for Candidates)

• Career Growth in a Leading Maritime Giant: Clarksons is a dominant force in the global shipping industry. This role offers a fantastic platform to build a career within a well-established and respected organization, with ample opportunities for learning and advancement.
• Exposure to the Full Logistics Spectrum: You'll gain hands-on experience with all modes of freight transport (sea, air, road, courier) and intricate processes like customs clearance and documentation, providing a well-rounded understanding of international logistics.
• International Collaboration: The role involves coordinating with overseas offices and partners, offering valuable experience in cross-border communication and building an international professional network.
• Impactful Role: You'll be directly contributing to the smooth operation of global supply chains, ensuring that goods move efficiently and clients' needs are met.
• Commitment to Excellence: Clarksons fosters a culture of dedication and high performance. Working here means being part of a team that strives for excellence in every aspect of their service.
• Professional Development: The emphasis on curiosity, smart problem-solving, and openness to new ideas suggests a commitment to continuous learning and skill development for its employees.

Key Considerations for Aspiring Candidates:

• Experience is Key: A minimum of 1-2 years of previous logistics experience in a similar or commercial environment is essential. This foundation will allow you to hit the ground running and contribute effectively from day one.
• Customer-Centric Approach: The role heavily emphasizes providing "first-class customer service." If you excel at building rapport, understanding client needs, and proactively addressing concerns, you will thrive here.
• Attention to Detail & Organization: The responsibilities involve meticulous handling of documentation, customs compliance, and shipment tracking. A conscientious nature with strong attention to detail and accuracy is paramount.
• Problem-Solving Skills: The maritime and logistics industries are dynamic. The ability to analyze situations, identify solutions, and adapt quickly is crucial for success.
• Adaptability and Resilience: Being able to work well under pressure, meet deadlines, and adapt to changing circumstances is vital in this fast-paced environment.
• Teamwork and Collaboration: While self-motivation is important, the ability to work effectively with colleagues across different departments and geographies is equally valued.
• Technical Proficiency: Good MS Office skills (Outlook, Word, Excel) are a prerequisite for managing data, communications, and documentation.
• Driving License: A full UK Driving License is a requirement, suggesting potential for local site visits or operational involvement.

This Freight Coordinator role at Clarksons presents a compelling opportunity for individuals looking to deepen their expertise in international freight logistics within a globally recognized leader. If you possess the required experience, a passion for customer service, and a drive for excellence, we encourage you to explore this exciting career path.