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Job at Co-operative Group in Diss, Norfolk
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Funeral Service Crew reference: 1060708

Job at Co-operative Group in Diss, Norfolk

This review offers a professional perspective on the Funeral Service Crew role, designed to help potential candidates understand the opportunity and guide their career aspirations.

Funeral Service Crew: A Meaningful Role with Co-op

The Funeral Service Crew position at Co-op presents a unique opportunity for individuals seeking a career that is both meaningful and community-focused. This role is not just a job; it's an invitation to become part of a movement dedicated to supporting families during their most challenging times. If you are compassionate, detail-oriented, and driven by a desire to make a tangible difference, this could be the ideal next step in your career.

Key Advantages for Potential Candidates:

  • Comprehensive Training and Support: A significant advantage of this role is that no prior funeral industry experience is required. Co-op provides extensive training and ongoing support, ensuring you are fully equipped to perform your duties with confidence and professionalism. This makes the role accessible to a wide range of individuals looking to pivot their careers.
  • Meaningful Work: You will play a crucial role in helping families commemorate their loved ones and say the perfect goodbye. This work offers a profound sense of purpose and contribution to your community.
  • Competitive Compensation and Benefits: The role offers a competitive hourly rate of £12.79, along with a robust benefits package. This includes an excellent pension scheme with up to 10% employer contributions, significant discounts on Co-op products and services (30% off Co-op branded products and 10% off other brands in food stores), 23 days of holiday (pro-rata, rising with service), and access to an Employee Assistance Programme for confidential support.
  • Work-Life Balance Considerations: While the core role operates Monday to Friday, 8am to 8pm, it includes participation in an on-call rota covering evenings, nights, and weekends. This structure offers a degree of flexibility but requires careful consideration of your comfort level with varied working hours.
  • Career Development: Co-op is committed to employee growth, offering opportunities for career development, including apprenticeships.
  • Inclusive Environment: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from all backgrounds and are committed to creating a workplace where everyone feels they belong. They are a Disability Confident employer, offering interviews to disabled candidates who meet the minimum criteria.
  • Modern Application Process: The application process is designed to be straightforward and accessible, with no CV required and the ability to apply via mobile.

Key Considerations for Candidates:

  • Physical Demands: This role involves direct physical contact with the deceased, including preparation, transportation, and personal care. It also requires the ability to perform manual lifting and carry coffins safely. Candidates must carefully consider their comfort levels with these responsibilities and their physical capabilities. Co-op provides appropriate training and equipment to ensure safe working practices.
  • Driving Licence Requirement: A full manual UK driving licence is a mandatory requirement for this position.
  • On-Call Commitments: As mentioned, the role includes an on-call rota. Candidates should be prepared for the possibility of working evenings, nights, and weekends, and assess how this aligns with their personal commitments.
  • IT Proficiency: While no prior funeral industry experience is needed, good IT skills are essential. You will be expected to use a range of technology devices and learn new applications and systems for tasks such as client management.
  • Emotional Resilience: The role requires the ability to react calmly and compassionately in emotional circumstances, demonstrating a sensitive and empathetic approach to customer service.
  • Pre-Employment Screening: Successful candidates will undergo background checks, including a DBS disclosure, adverse media checks, and an occupational health questionnaire. Social media activity will also be reviewed.

In conclusion, the Funeral Service Crew role at Co-op offers a compelling opportunity for individuals seeking to embark on a fulfilling career path. It combines the chance to provide essential support to grieving families with the stability and benefits of a well-established organisation. By carefully considering the responsibilities and requirements outlined, potential candidates can make an informed decision about whether this role aligns with their career goals and personal values.

ID 1252447 Sectors:
in Diss, Norfolk, England
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