General Manager reference: 38804

General Manager Opportunity at DHL Supply Chain - Tradeteam Contract

This is an exciting opportunity for an experienced leader to join DHL Supply Chain as a General Manager at their Hams Hall, Coleshill site, specifically managing the flagship Tradeteam contract. DHL Supply Chain is a global leader renowned for offering exceptional opportunities for personal and professional growth, making it a highly desirable place to build a career. If you're driven by making a tangible difference and embracing continuous evolution, this role offers a remarkable journey.

The Tradeteam contract is at the forefront of DHL's specialist drinks logistics division, serving some of the UK's leading brewers, retailers, and hospitality brands. This role is central to delivering complex, high-volume transport solutions with precision and care. It's a dynamic, fast-paced, and customer-focused leadership position where operational excellence, a robust safety culture, and strategic growth are paramount.

Key Responsibilities and Daily Activities:

• Full Operational Accountability: You will lead a high-impact transport and logistics operation, holding complete responsibility for site safety, operational excellence, and Profit & Loss (P&L) performance.
• End-to-End Workflow Management: Oversee all aspects of transport, from receiving and storage to picking, outbound, and delivery, ensuring consistent adherence to customer service level agreements (SLAs) and dynamic volume forecasts.
• Safety and Continuous Improvement: Embed a strong "Safety-First" culture and champion continuous improvement through Behavioural Based Safety programs, rigorous risk mitigation strategies, and the standardization of Standard Operating Procedures (SOPs).
• Data-Driven Decision Making: Utilize data insights from KPIs, scorecards, and management review processes to identify operational deviations, optimize resource allocation, and enhance cost-efficiency.
• Team Leadership and Development: Build and mentor a resilient leadership team, collaborating with HR on talent development and succession planning to foster a high-performing environment.
• Strategic Customer Partnerships: Cultivate and nurture strategic customer relationships through regular business reviews, proactive issue resolution, tailored service enhancements, and targeted initiatives aimed at driving sustainable growth and satisfaction.

Who You Are:

• Inspiring Leader: A confident communicator and people leader capable of inspiring multi-layered teams and engaging all organizational levels with clarity and purpose.
• Logistics Expertise: Proven experience leading large-scale logistics operations, with a track record of driving performance across complex warehouse and transport networks.
• Strategic Vision: A strategic thinker with the ability to define and deploy operational plans, lead change initiatives effectively, and influence cross-functional teams.
• Commercial Acumen: A commercially astute professional with strong stakeholder management and negotiation skills, coupled with a genuine passion for building lasting customer relationships.
• Hands-On Operator: A results-oriented individual who thrives on driving standards, continuous improvement, and achieving objectives through others, even with a degree of autonomy.
• Industry Knowledge: Familiarity with unionized environments and the specific demands of drinks logistics is advantageous, enabling confident navigation of industrial relations and operational excellence in this fast-paced sector.

Advantages of Joining DHL Supply Chain:

Beyond competitive remuneration, DHL Supply Chain offers an award-winning array of benefits designed to support your well-being and professional life:

• Company Car or Car Allowance
• Free, confidential 24/7 GP Service
• Access to hundreds of discounts (including Retail, Childcare, and Gym memberships)
• Affordable loans and an Enhanced Pension Scheme
• A 24/7 employee support service for you and your family, offering free counselling and more.

Learn more about our comprehensive benefits package at: https://supplychainjobs.dhl.com/jobs/our-benefits/

Career Path Considerations:

This General Manager role presents a significant opportunity for career advancement within a global industry leader. The breadth of responsibility, from P&L management and operational excellence to strategic customer engagement and team development, will equip you with a comprehensive skill set. Successfully navigating this role can pave the way for further leadership opportunities within DHL's extensive network, potentially in larger operational sites, strategic planning roles, or even divisional leadership. The focus on continuous improvement and data-driven decision-making will hone your analytical and strategic capabilities, while the emphasis on talent development will enhance your people leadership skills. For those looking to specialize in complex logistics environments, particularly within the fast-moving consumer goods (FMCG) or beverage sector, this is an invaluable experience.

About DHL Supply Chain:

DHL Supply Chain is the global leader in supply chain management, employing 188,000 individuals across more than 50 countries. Their expert teams collaborate to deliver exceptional service to customers across diverse industries, including retail, automotive, and healthcare. DHL is committed to building an inclusive workplace where all skills and experiences are valued, and where employees can be their authentic selves. They are proud supporters of the Armed Forces Covenant, valuing the skills and experience of ex-service personnel.