Head of Operations reference: 150802

Unlocking a Landmark Opportunity: Head of Operations at an Iconic Edinburgh Venue

Are you a seasoned operations leader with a passion for creating unforgettable experiences? This Head of Operations role presents a truly exceptional chance to lead the catering and events operations at one of Edinburgh's most cherished and iconic visitor destinations. This is an opportunity to not only manage but to actively shape the future of food and beverage offerings within a venue steeped in cultural significance and a strong commitment to sustainability.

Key Advantages for Aspiring Candidates:

• Influence and Innovation: This is a strategic leadership position where you'll be empowered to drive innovation across people, systems, and processes, directly impacting customer experiences and the venue's reputation.
• Meaningful Impact: Beyond operational excellence, this role is deeply intertwined with sustainability and community impact. You'll have the opportunity to champion initiatives that reduce waste, promote local sourcing, and contribute positively to the community.
• Career Growth and Development: The organization is committed to nurturing talent. Candidates will benefit from a bespoke training program, extensive learning resources through their Learning Academy (over 250 courses and qualifications), and clear pathways for internal promotion within a global hospitality network.
• Prestigious Environment: Working within an "iconic" Edinburgh venue offers a unique professional environment, providing a platform to elevate your career and contribute to a globally recognized brand.
• Competitive Rewards: A competitive salary coupled with comprehensive benefits underscores the value placed on this critical role.

Key Considerations for Your Career Path:

• Leadership Acumen: Success in this role hinges on your ability to lead, develop, and motivate a high-performing team across diverse operational areas including retail, events, and hospitality. Strong communication and inspirational leadership skills are paramount.
• Commercial Acumen: A proven track record of managing complex P&L, delivering strong commercial results, and identifying growth opportunities is essential. You'll be responsible for financial performance, achieving targets while upholding quality.
• Operational Excellence: A sharp focus on operational efficiency, meticulous planning, and a commitment to maintaining uncompromising quality and safety standards (including health, safety, and food standards) are critical.
• Passion for Hospitality and Sustainability: A genuine passion for food and hospitality, coupled with an understanding of current trends and sustainability practices, will be key to aligning with the venue's ethos and driving its future success.
• Adaptability and Vision: The ability to build and maintain strong client relationships, understanding their vision and values, and translating this into actionable operational strategies, will be vital.

This Head of Operations position is more than just a management role; it's an invitation to be at the forefront of creating memorable experiences that connect people with culture, community, and a sustainable future. If you are driven, experienced, and ready to make a significant impact, this iconic Edinburgh venue is seeking your leadership.