Head of Technical Claims

Lloyd is the world leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow progress isn’t limited by today risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that more sustainable, resilient and inclusive, you’ll find a home at Lloyd – build a braver future with us. Newly created position to ensure Lloyd is able to quantify and respond to large and reputational risk events, both current and emerging. As the subject matter expert this person will provide trusted advice to the Director of Claims, leading on all technical claims aspects and be the first point of contact at Lloyd for colleagues and the market for claims matters that are in need of escalation. A highly visible role leading the market by; Developing and managing a large loss protocol that: Stipulates triggers of large and commercially/reputationally sensitive events Coordinates contribution of different functions e.g. Legal, Reserving, Exposure Management, UW, etc Adopts an assumption-based approach, culminating in a likely outcome Condenses key drivers/messages, to the right audience, at the right time Representing Claims with the Corporation key stakeholder groups to: inform decisions when considering wider strategy, business planning, new entrants and products Harnessing intel from strong relations with key global industry decision makers to overlay the macro view, including commercial and Political influences Focusing on emerging risk by: Developing intelligence streams to identify emerging risk Reporting regularly to the business, via deep dive papers and reporting packs Building strong relations with the LMA/key industry groups, to assist and monitor the market response to significant events, including vendor performance, and sharing lessons learned To deliver this highly technical role, you will need cross class experience ideally having been involved with large dispute resolution, particularly in the US, UK and Europe, will have an extensive network of contacts of global insurers, key advisors, brokers and managing agents and a comprehensive understanding of the macroeconomic, political and climatic market impacts. #LI-MARKETS #LI-HYBRID Diversity and inclusion are a focus for us – Lloyd aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website. We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; https://cleartalents.com/apply/lloyds-msa1645695881 Please note, clicking on this link does not register your application for the vacancy Lloyd aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.