Job Description: Healthcare Assistant (Intensive Care Unit) Cromwell Hospital, London SW5 0TU Full time- 37.5 hours per week Paying £29,029 - £31,529 per annum dependent on experience A bit about us Bupa Cromwell Hospital is an internationally recognised hospital located in the heart of Kensington, providing the highest quality healthcare for our patients. Weâre one of the preferred health care providers for leading consultants and for both international and local patients alike. We are continuously investing in standards and the technology to keep us at the forefront of clinical advancement. Role Overview: Our ICU treats a wide range of patients with different needs. Work ranges from caring for complex elective surgical patients, to treat international patients that require a high level of medical and nursing support. Various specialisms involve Cardiothoracic surgery, Lung surgery, Renal Transplant, Liver Robotics, Orthopaedics, Neuro and Maxillofacial. The unit aims to deliver safe, high-quality care whilst providing a supported environment to the nursing team. Apart from the specialists and educational nurses around the hospital, the unit also prides to offer a robust Multidisciplinary team which includes Doctors, Pharmacist, Dietician, Occupational Therapy, Physiotherapist, Infection Control & Tissue Viability. What you'll do: Assist in delivering a high standard of holistic care to patients, recognising their individuality, and promoting privacy and dignity. Assist with patient hygiene, elimination, mobility, physical comfort, eating, drinking, whilst observing and reporting specific changes. Observe and report changes in patient condition to named nurse / nurse in charge. Assist the nursing staff with moving and repositioning of patients within the manual handling policies as required. Ensure the needs and concerns of patients and their friends/relatives are given thorough attention, and a friendly and efficient service is provided. Assist nursing staff with ward preparation for admission and to ensure the bay areas are appropriately cleaned on patient discharge or transfer. Transport clinical specimens/prescription charts, as directed, to the relevant Departments. Provide direct basic technical assistance to medical staff as and when required. Assist in orientating patients and visitors to the ward environment. Answering the telephone and relaying messages to the appropriate member of staff. Promote a safe environment by following safety work instructions and disseminating safety procedures and initiatives. Keep the general environment clean and tidy, being alert to possible sources of cross-infection, maintaining safe and clear walkways and bed areas, ensuring fire exits remain clear and equipment and supplies are stored correctly. Assist with restocking ward supply levels and report when stock levels are low. What youâll bring: Experience on a ward or intensive care setting. NVQ Level 2, NVQ Level 3 and completed the Care Certificate. First Aid Course. Awareness of clinical audit. Competent with venepuncture skills/phlebotomy skills You will need to have a caring, confident, assertive, compassionate and be sensitive in all situations as well as being a good communicator. Why Bupa? These benefits have been carefully crafted to really make a difference to our people lives, supporting a work-life balance whilst keeping focus on mental and physical well-being: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Enhanced pension and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to our Digital GP platform on you mobile Emotional wellbeing support Access to family mental health line Financial wellbeing channels Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. Weâll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format please email: careers@bupa.com At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriatelyâ. Time Type: Full time Job Area: Locations: Cromwell Hospital London Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then weâd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion â theyâre at the heart of our positively different culture of care. At Bupa youâll be challenged, youâll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.