Helpdesk Engineer

Review: EMC Engineer Opportunity with SSE

This is an exciting opportunity for an aspiring or experienced engineer to join SSE's Energy Management Centre (EMC) as an EMC Engineer. Based in either Motherwell or Glasgow, this permanent, full-time role offers a competitive salary range of £30,600 - £46,000, supplemented by a performance-related bonus and a comprehensive benefits package designed to support your financial health, wellbeing, and family life. SSE is a prominent player in the energy sector, committed to a net-zero future, and this role places you at the forefront of optimising energy consumption in commercial buildings.

Key Advantages for Candidates:

• Career Development in a Growing Sector: This position is explicitly designed for individuals with transferable skills from Facilities Management, Building Services, or Technical Support. SSE provides structured development pathways, offering invaluable exposure to cutting-edge digital building controls and energy optimisation technologies. This is a fantastic stepping stone for those looking to specialise in the burgeoning field of smart building management.
• Impactful Work: As an EMC Engineer, you will play a crucial role in remotely optimising the performance of Building Management Systems (BMS) across a diverse commercial portfolio. Your insights and actions will directly contribute to energy efficiency and sustainability goals, aligning with SSE's ambitious net-zero objectives.
• Flexible Working: SSE understands the importance of work-life balance, offering flexible working options to accommodate your needs. This, combined with a robust benefits package, indicates a company that values its employees' overall wellbeing.
• Comprehensive Benefits: Beyond the competitive salary, SSE offers a rich array of benefits including discounts on private healthcare and gym memberships, a free online GP, 24/7 counselling services, interest-free loans for technology and transport, and a Cycle to Work scheme. Generous family entitlements, such as maternity and adoption pay, and paternity leave, further underscore SSE's commitment to supporting its employees.
• Market Leadership: SSE is a recognised leader in Building Energy Management Systems (BEMS) in the UK, holding top-tier partnerships with industry giants like Honeywell and Siemens. This provides an excellent environment to learn from the best and work on high-calibre projects.

Key Considerations for Candidates:

• Technical Acumen Required: While transferable skills are valued, a solid understanding of Building Management Systems (BMS) and energy performance is essential. Candidates should be comfortable with remote diagnostics, alarm investigation, and system fault resolution.
• Customer Engagement Skills: The role involves significant customer interaction, requiring clear, professional, and effective communication, both written and verbal. The ability to build rapport with customers and field engineers is paramount.
• Problem-Solving and Adaptability: An investigative nature and strong analytical skills are crucial for troubleshooting and applying structured thinking to resolve issues. The capacity to prioritise tasks independently and adapt to new technologies and evolving demands is a must.
• Security and Compliance Focus: Adherence to Security, ISMS, and GDPR standards is a key aspect of the role. Candidates should be diligent and detail-oriented in following company guidelines and requirements.
• Commitment to Service Excellence: A strong work ethic and a genuine desire to deliver excellent service are vital. This role is suited to individuals who are proactive and committed to maintaining high operational standards.

Career Path Guidance:

This EMC Engineer position offers a clear pathway for growth within the energy management and smart building technology sectors. For individuals coming from Facilities Management or Technical Support, this role provides a focused entry into the specialised world of BMS. You will gain in-depth technical knowledge, develop advanced diagnostic capabilities, and hone your client-facing skills. For those already in the BMS field, this role offers an opportunity to deepen their expertise within a large, reputable organisation committed to sustainability. The experience gained here can lead to more senior engineering roles, project management positions, or specialisations in energy optimisation and building performance consulting.

SSE is actively seeking to foster an inclusive workplace, and this opportunity is open to all individuals who meet the criteria. If you are a proactive, technically adept, and customer-focused professional looking to make a significant contribution to a sustainable future, this EMC Engineer role at SSE could be an excellent next step in your career.