Hospitality, Supermarket Assistant reference: R-191984

## Your Opportunity: Partner, Service Counters at Waitrose & Partners - Nailsea Are you passionate about food and enjoy connecting with people? This role as a Partner on our service counters at Waitrose & Partners in Nailsea presents a fantastic opportunity to combine your love for food with exceptional customer service, all within an employee-owned business.

This position is more than just a job; it's a chance to embody the Waitrose ethos of "passionate Partners serving food lovers." You'll be at the forefront of customer interaction, using your enthusiasm and knowledge to create memorable experiences. By ensuring the highest standards of presentation, hygiene, and stock availability, you'll directly contribute to the positive impression customers have of the Waitrose brand, fostering loyalty and repeat business.

Advantages for Your Career Path:

• Be a Food Ambassador: Showcase your knowledge and passion for food, from ethical sourcing to delicious recipe recommendations. This is a prime opportunity to develop your culinary expertise and communication skills in a customer-facing environment.
• Impactful Customer Relationships: Build lasting connections with customers, earning their trust and loyalty. This role cultivates strong interpersonal and relationship-building skills, valuable in any profession.
• Ownership and Rewards: As part of the UK's largest employee-owned business, you'll share in the success and rewards of the Partnership. This unique ownership model fosters a sense of belonging and shared purpose.
• Commitment to Quality and Ethics: Work with products you can be proud of, knowing they are ethically sourced. You'll gain a deeper understanding of Waitrose's commitment to values like animal welfare.
• Skill Development: Enhance your communication, teamwork, and problem-solving abilities. The role also offers practical experience in stock management, health and safety, and waste reduction.
• Competitive Compensation with Premiums: In addition to your base pay of £12.40 per hour, any time worked between 22:00 and 06:00 will attract a Night Premium of £3.50 per hour. This is a significant benefit for those who thrive in night-shift environments.
• Flexible Working Potential: While the role requires flexibility, including early starts, late finishes, evenings, and weekends, the Partnership is committed to supporting work-life balance. Discuss flexible or compressed hours, job sharing, or shorter contracts further during the interview process.

Key Considerations for Candidates:

• Essential Communication Skills: Strong communication is paramount for effective teamwork and customer interaction.
• Desirable Experience: While not mandatory, experience in a customer-facing role, catering, or hospitality will be highly beneficial. A keen interest in current food and drink trends is also a plus.
• Flexibility is Key: The role requires a flexible approach to support the entire branch, which may involve varied working hours.
• Commitment to Standards: You'll be responsible for maintaining impeccable presentation and hygiene standards, especially when handling open food, and adhering to all health and safety protocols.
• Continuous Learning: Staying updated on new products and Waitrose's food values is an ongoing requirement.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, including potential DBS checks. Prompt completion of any required documentation is encouraged.
• Application Timing: It is advisable to apply as soon as possible, as vacancies may close early due to high applicant numbers.

This temporary, 37.5-hour per week role at our Nailsea branch offers a stimulating and rewarding environment for individuals eager to contribute to a well-respected brand and be part of a truly unique employee-owned business. If you are a proactive individual with a passion for food and a dedication to customer service, we encourage you to explore this exciting opportunity.