Hospitality Supervisor (ED

About the role

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus.

We are looking for a Hospitality Supervisor to join our team at the University of Bath. This position is based in Food Direct, a hospitality service delivering catering for meetings, events, and conferences across the University campus. The ideal candidate will have excellent organisational skills as the role includes ensuring all the deliveries are prepared and delivered on time across multiple locations on campus throughout the day. As a Hospitality Supervisor you will supervise and work as part of a team to ensure that an excellent service is provided, and high standards are optimised and maintained. Team work is at the heart of this service and the supervisor is integral to ensuring its success.

Duties include: training team members; rota management; adhering to financial regulations, health and safety and food safety standards; opening and closing shifts and setting up and providing a first class service for catering events and functions. 

The role will be supported by junior staff who you will supervise and guide as well as by on-site managers who will promote your own personal development and growth. Full role details are included in the job description.

About you

The successful candidate will have experience of supervising and excellent standards of customer service in a customer focused environment. 

You will have experience in providing team members with operational training. You will have knowledge of relevant health and safety regulations, licensing laws and work well as part of a team. 

You will need to demonstrate the ability to remain calm under pressure, as it can be extremely busy over peak periods.

Additional information

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time roles.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’  when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.

*Both bonuses are subject to terms and conditions.

What we can offer you:

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplace An excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

We are committed to continually expanding our benefits to better support you and enhance your experience with us. Find out more about our benefits.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on X for more information.

Closing Date: 14 Apr 2025

Department: Operations & Facilities Support

Salary: £24,044 to £25,433 You will receive a market supplement to bring your pay up to the equivalent rate of pay for spine point 15 on the University pay scale