IP Transport Lead (Rowley Lane, Borehamwood, United Kingdom)

All locations: Borehamwood, Bristol or London

Working Style: 3 days a week in office and 2 days anywhere

Why this job matters

Join our team as an IP Transport Specialist and play a pivotal role in ensuring the reliability, security, and performance of BT’s mobile services. Your expertise will directly impact customer satisfaction and operational efficiency by maintaining a robust IP Transport Network, safeguarding essential services, and ensuring seamless connectivity and security for our customers and business operations.

Your role is essential for maintaining BT’s mobile services, including commercial IP Transport networks and labs. As an IP Transport Specialist, you will support critical communication services, directly influencing customer satisfaction and operational efficiency. Your efforts will ensure seamless connectivity and security for our customers and business operations.

What you’ll be doing

Provisioning and Deployment: Configure and deploy network devices such as routers, switches, and firewalls to support IP Transport Lab infrastructure. Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, performance degradation, and security incidents. Performance Monitoring: Continuously monitor network performance and security, implementing necessary updates and patches. Operational Support: Provide ongoing operational support, ensuring network stability and performance. This includes managing network changes, performing routine maintenance, and responding to incidents. Documentation Management: Maintain accurate records of network configurations, changes, and incidents. Collaboration: Work closely with design teams, system administrators, and other stakeholders to ensure network reliability and efficiency. Security Implementation: Implement and manage security protocols to protect the network from potential threats. Leadership and Strategy: Shape and deliver the team's strategy to achieve the unit's goals and develop and motivate team members to ensure high performance and engagement.

What you'll bring

MANDATORY

Extensive experience in IP Transport technologies and protocols. Hands-on experience with Cisco Nexus 7000,9000 series, Nokia's SR 7750 IPsec GW framework, Cisco ASR 1001 and IP MPLS. Proficiency with. Nokia's SR 7750 IPsec GW framework. Expertise in IP MPLS/VPN and related services, including architecture, label distribution, traffic engineering, and MPLS-based VPN implementation. Experience in diagnosing and resolving network issues, including connectivity problems, performance degradation, and security incidents. Knowledge and experience in mobile backhaul.

PREFERRED

Knowledge of firewall technologies, with hands-on experience in Checkpoint and Fortinet. Familiarity with automation tools and practices. Experience with Junos OS. Knowledge of F5 BIG-IP, Load balancer. Strong analytical skills in building the case for change, drawing on data and analytical techniques, and communicating this to business audiences. Experience with Cisco Identity Services Engine (ISE) and its security and network access control features. Security and Network Access Control: Understanding of Cisco Identity Services Engine (ISE) and its features. Certifications include NRS2 (Nokia Network Routing Specialist II), CCNA (Cisco Certified Network Associate), and CCNP (Cisco Certified Network Professional).

What's in it for you

10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.