IT/AV Technician

This IT/AV Technician position offers a compelling opportunity for an ambitious professional to significantly advance their career within a world-leading veterinary institution. The role promises a dynamic and supportive environment, perfect for individuals eager to hone their skills and contribute to a high-quality IT service delivery.

Advantages for Potential Candidates:

• Career Advancement: Join an organisation committed to digital transformation and gain invaluable experience that will propel your career forward. You'll be working with cutting-edge technology and contributing to strategic initiatives.
• Diverse and Rewarding Work: The role involves supporting a broad range of hardware and software, including PCs, laptops, Macs, and audio-visual equipment. You'll also have the chance to assist students with their personal devices, ensuring no two days are the same and offering continuous learning opportunities.
• Collaborative and Supportive Environment: You will be an integral part of a strong IT team, working closely with the IT Resources Manager and colleagues across various departments. Fostering clear communication and collaboration is a key aspect of this role, ensuring you feel supported and valued.
• Impactful Contribution: Your work will directly support over 2,000 university-managed Windows systems and contribute to the implementation of IT solutions that align with the College's strategic objectives. This is a chance to make a tangible difference.
• Exceptional Benefits Package: The institution offers a highly attractive total reward package, including a competitive salary, a generous pension scheme, 30 days of annual leave (plus bank holidays and concessionary days), and comprehensive family-friendly policies.
• Work-Life Balance and Wellness: Benefit from a 35-hour working week, with opportunities for hybrid working as per the Working from Home Policy. On-site facilities include a cafe, restaurant, and free access to impressive gym facilities at both campuses, promoting a healthy lifestyle.
• Prestigious Institution: Become part of the QS number 1 ranked veterinary school globally, a renowned not-for-profit organisation known for its commitment to excellence and a positive working culture.

Key Considerations for Candidates:

• Location: The role is primarily based at the Hawkshead campus, with occasional travel to the Camden campus. Candidates should be comfortable with this geographical arrangement.
• Proactive and Analytical Skills: While the environment is supportive, the role requires strong analytical and problem-solving abilities. A proactive approach to identifying and resolving issues is essential.
• Communication and Collaboration: Excellent communication skills are paramount. You will need to effectively liaise with both technical and non-technical colleagues, as well as students.
• Technical Proficiency: A solid foundation in IT support, including experience with various operating systems (Windows, macOS), hardware troubleshooting, and audio-visual equipment, is expected. Previous experience in a higher education setting would be a significant advantage.
• Adaptability: The fast-paced nature of the role and the dynamic environment require individuals who can adapt to changing priorities and learn new technologies quickly.

This IT/AV Technician position is more than just a job; it's an opportunity to grow your career within a supportive, innovative, and world-class institution. If you are a motivated and skilled IT professional looking for a role with purpose and excellent benefits, this could be the perfect next step for your career journey.