Implementation Manager, Barclays

Barclays: Implementation Manager Opportunity - Shaping Global Client Success

Are you a driven and experienced professional looking to make a significant impact within a leading global financial institution? Barclays is seeking talented individuals to join their team as Implementation Managers, a role that sits at the forefront of client integration and digital innovation. This position offers a unique opportunity to shape how clients interact with Barclays' cutting-edge products and services, contributing directly to both client success and business growth.

What the Role Entails:

As an Implementation Manager, you will be instrumental in the successful onboarding and ongoing integration of clients onto Barclays' platforms. Your core responsibilities will involve:

• Strategic Scoping & Implementation: Managing the end-to-end process of implementing products and services for a global client base, from initial scoping through to successful closure.
• Client Empowerment: Guiding clients in effectively leveraging Barclays' product capabilities, ensuring they derive maximum value and achieve their business objectives.
• Digital Revolution: Playing a key role in enhancing Barclays' digital offerings, contributing to the delivery of unparalleled customer experiences.
• Project Management Excellence: Defining, agreeing, and executing robust project management plans, ensuring projects are delivered proficiently and in a controlled manner.
• Stakeholder Collaboration: Working closely with both internal and external stakeholders to identify and implement solutions that precisely meet client requirements.
• Risk & Issue Management: Proactively identifying, assessing, and managing risks and issues that could impact project objectives.
• Subject Matter Expertise: Acting as a vital conduit of knowledge, providing expert support to clients and internal teams, and facilitating swift resolutions to complex queries.
• Continuous Improvement: Identifying opportunities for process enhancements, developing and implementing controls, and recommending changes to improve operational efficiency and client service.
• Performance Reporting: Developing insightful reports on performance, communicating trends, and presenting findings to senior leadership.

Advantages for Your Career Path:

This role presents a wealth of advantages for ambitious professionals:

• Global Impact: Work with a diverse, international client base, gaining exposure to varied markets and business needs.
• Innovation at the Core: Be a part of revolutionizing digital offerings and shaping the future of client experiences in financial services.
• Professional Development: Barclays is committed to employee growth. You'll have opportunities to develop in-depth technical expertise, hone your leadership skills (if applicable), and benefit from a culture that encourages self-insight and personal development.
• Strategic Influence: Your role directly contributes to business income and the strategic direction of Barclays' product and service development.
• Cross-Functional Collaboration: Engage with a wide array of internal departments and external partners, building a comprehensive understanding of the organization and its operations.
• Leadership Opportunity: For those with leadership aspirations, this role offers the chance to guide and develop a team, embodying Barclays' LEAD behaviors (Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others).

Key Considerations for Candidates:

To thrive in this Implementation Manager role, candidates should possess:

• Proven Experience: A strong track record in product and service implementation, ideally within the financial services sector.
• Technical Acumen: Knowledge of Barclays.Net/iPortal and Salesforce is highly valued. Experience with Virtual Accounts is also a significant advantage.
• Client-Centric Skills: Exceptional client servicing and stakeholder management abilities are crucial for success.
• Organizational Prowess: Strong organizational skills are essential for managing complex projects and multiple priorities.
• Communication Excellence: Superior written and verbal communication skills are vital for clear and effective interaction with diverse stakeholders.
• Problem-Solving Capabilities: The ability to identify, analyze, and resolve issues using technical experience and by consulting precedents.
• Risk Management Awareness: A solid understanding of risk and controls, and the ability to embed new policies and procedures.
• Strategic Thinking: Business acumen and strategic thinking will be assessed, demonstrating your ability to align with broader organizational objectives.
• Adaptability & Drive: A willingness to learn, adapt to new policies and procedures, and a proactive approach to driving continuous improvement.
• Alignment with Barclays Values: A commitment to embodying Barclays' core values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset (Empower, Challenge, Drive).

This exciting opportunity is based at Barclays' Radbroke location in Knutsford. If you are a results-oriented professional eager to contribute to a dynamic and forward-thinking organization, this Implementation Manager role offers a compelling path for career advancement and impactful work.