Junior Associate Relationship Manager

End Date Sunday 30 March 2025 Salary Range £29,460 - £31,010 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary A full time Junior Associate Relationship Manager role working 35 hours per week based in Birmingham, London, Manchester, Bristol, Glasgow or Edinburgh. Job Description Key Details JOB TITLE: Junior Associate Relationship Manager SALARY: Dependant Upon Location LOCATION: Birmingham/London/Manchester/Bristol/Glasgow/Edinburgh HOURS: Full time – working 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this Opportunity Mid Corporate (MC) Direct is growing! From April 2025 we’ll be responsible for the relationship management of over 50% of clients in the Mid Corporate segment of Commercial Banking Coverage, Business & Commercial Banking. We’ve got an amazing opportunity to join us as a Junior Associate Relationship Manager (JARM), supporting two Relationship Managers in running two portfolios in either the Public Sector & Charities or Trading team. No two days are the same! This role covers a variety of responsibilities and priorities regularly shift throughout the day – from creating and leading the deposit growth strategy for the portfolios, submitting credit applications and supporting clients with complex queries, to delivering Fraud Awareness sessions to clients. What you’ll be doing day-to-day: Proactively manage your workload, diary and inbox, prioritising as needed Oversee the Deposit Growth strategy on the portfolio, to include making proactive calls to clients, proactively handling maturities, and leading deposit review conversations. Effectively handle risk across both portfolios every day – making informed recommendations to your Relationship Managers and Credit where appropriate Ownership of complex queries such as interest & charges, alongside other general portfolio admin. Supporting RM with completion of credit work, i.e. annual renewals Proactive communication internally within the team and with other partners Proactively send out call invites & thought leadership material to clients (e.g. Fraud/Economic) About us If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that shaping finance as a force for good. A bank that empowering its people to innovate, explore possibilities and grow with purpose. What you’ll need Previous experience in a client facing environment (either in person or remotely) Strong organisational / time management skills, in a role that is subject to multiple conflicting priorities – often changing throughout the day. Experience in forming and maintaining strong relationships both internally and externally. Strong written and verbal communication skills at all levels Experience in taking ownership of and handling complex queries, including good problem solving skills and tenacity in reaching a solution An awareness of, and experience in identifying and managing risk. A proactive approach to your workload and own development, including a willingness to accept and adopt new ways of working for the benefit of clients and the Bank. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 24 days’ holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.