Learning Deployment Specialist , London, United Kingdom)

Job Title: Deployment Specialist

Location: Birmingham, Bristol, London, Manchester

Join BT as a Deployment Specialist

About People & Culture Team The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections.

Why This Job Matters:

The Deployment Specialist plays a crucial role in the development and deployment of Learning and Development products across the portfolio, leading on the agile delivery or supporting Senior Product Owners in the management of complex programmes.

A strong focus on customer centricity is essential for this role, to ensure that all products they support address business challenges and drive sustainable value for BT Group.

What you'll be doing

Works as part of delivery squads, specifically providing specialist expertise in successful deployment of learning and development product and agile methodology, that drive and enhance colleague experiences across BT Group, including:

Works closely with relevant stakeholders to identify customer needs and translating them into product requirements and user stories. Supports product definition, scoping, design, development and deployment. Drives sprint delivery. Provides project governance and risk management. Creates, prioritizes, and maintains the product backlog. Continuously gather feedback from users and stakeholders to refine the product.

Skills and Experience You’ll Need:

Experience in working closely with key stakeholders to identify needs and translating them into product requirements and user stories. Skills in supporting learning product definition, scoping, design, development, and deployment. Experience in working with Agile methodology, working in sprints and frequently reassessing and adapting plans. Ability to provide project governance and risk management by identifying, evaluating, and managing risks. Experience in managing a portfolio of projects throughout the lifecycle including initiation, planning, deployment, iteration and measuring impact. Experience in creating, prioritizing, and maintaining product backlog. Skilled in continuously gathering feedback from users and stakeholders to refine the product and drive continuous improvement.

Benefits

10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.