Lettings Assistant

Is this the job for you?

Are you looking for a job which offers you

a varied workloadthe ability to work independentlythe benefits of being part of a great, friendly teamthe opportunity to support students find suitable housing

Working hours for this role are: Monday-Friday 9am-5pm and work is mostly carried out at our offices on the Lancaster University campus with some need to travel to properties in and around Lancaster.  

What you’ll be doing

We are looking for a Lettings Assistant to provide support to our student lettings agency.  You will be the first point of contact for our current and prospective tenants, property owners and external contractors and will therefore be required to deliver a high standard of customer service.  Previous lettings experience is an advantage.

You will be part of our Living Team of 3 people delivering a high quality student lettings service.  This role is based at Lancaster University Students’ Union which is a student focused charity which operates independently from Lancaster University.

About you

To be a great fit for us you will need to bring experience of front-line customer service and the ability to communicate with our students and landlords using a variety of channels are required.  A full clean driving licence is preferred.

Why work with us

Lancaster University Students' Union provides excellent services, opportunities and facilities to support and inspire our diverse population of over 16,000 students.  Students are at the heart of all that we do.

Lancaster University’s main Bailrigg campus is a lovely place to work, combining a busy urban atmosphere while surrounded by green parkland and beautiful seasonal landscaping.  We have lots of facilities on-site such as: a sports centre, shops, cafes, a multi-faith centre, pre-school, a post office and a fantastic library.  Lancaster University Students’ Union provides an environment that strongly supports the needs of each employee, promoting a healthy work-life balance.

We offer a comprehensive package of benefits including: 

competitive salary with annual reviews generous employer pension scheme39 days off a year which includes University closure days at Easter and Christmas and bank holidaysa family-friendly approach to those with parental or caring responsibilitiesadditional flexible benefits to suit your needs and interests, some with tax-savings.

Find out about more of our employee benefits on our website - https://www.lancaster.ac.uk/jobs

Closing Date: 21 May 2025

Department: Support - Administrative

Salary: £23,881 to £25,733 full time, indefinite