Loss Prevention Partner reference: R-190564

This review is designed to provide potential candidates with a clear and insightful overview of the Loss Prevention Partner (LPP) opportunity within the Profit Protection team. We'll highlight the advantages and key considerations to help you assess if this role aligns with your career aspirations.

This role offers a dynamic and impactful position within a well-established retail environment. As a Loss Prevention Partner, you will be instrumental in safeguarding the profitability and operational integrity of your assigned shop. Your contributions will extend beyond mere security, encompassing a proactive approach to identifying and mitigating risks that affect shrinkage.

Key Advantages for Candidates:

• Direct Impact on Profitability: You will play a crucial role in protecting the business's financial health by investigating trends, reporting on shrinkage, and implementing preventative measures. This offers a tangible sense of achievement and business acumen development.
• Engaging and Varied Work: The role is far from monotonous. You'll be actively patrolling the shop floor, monitoring CCTV, interacting with colleagues, and de-escalating conflict situations. This variety ensures a stimulating work environment.
• Professional Development and Training: While prior loss prevention experience is beneficial, it is not essential. The organization provides comprehensive training, allowing you to develop specialized skills in profit protection, conflict resolution, and investigative techniques.
• Team Collaboration and Support: You'll be an integral part of the Profit Protection team and the wider shop team, working collaboratively to minimize shrinkage. This fosters a supportive and team-oriented atmosphere.
• Competitive Compensation and Incentives: The role offers a competitive annual salary range of £26,500.00 - £38,000.00. Furthermore, a Night Premium of £4.00 per hour is offered for time worked between 22:00 and 06:00, providing an attractive incentive for those who work these hours.
• Ownership and Belonging: As part of the John Lewis Partnership, you'll be a Partner, not just an employee. This unique employee-owned model means you share in the rewards and responsibilities of the business, fostering a strong sense of belonging and shared success.
• Opportunity for Conflict Resolution and De-escalation: This role provides invaluable experience in managing challenging situations, developing strong de-escalation skills, and confidently handling conflict.

Key Considerations for Candidates:

• Age Requirement: Due to the nature of the role, candidates must be 18 years or older.
• Flexible Working Hours: The position requires working on a rota basis with varied shifts, including evenings and weekends. Candidates should be comfortable with this flexible schedule to ensure operational coverage.
• Proactive and Vigilant Nature: Success in this role demands a keen eye for detail, the ability to spot subtle trends, and a proactive approach to identifying potential risks.
• Comfort with Confrontation: While de-escalation is key, there may be instances where you are required to detain or ban individuals. Confidence and composure in these situations are essential.
• Vetting Requirements: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks and financial probity checks. Prompt completion of vetting documents will help avoid delays in the recruitment process.
• Impact of Internal Honesty and Procedural Compliance: You will be responsible for addressing all aspects of shrinkage, including internal dishonesty and procedural failures. This requires an understanding of and commitment to upholding correct procedures.

In summary, the Loss Prevention Partner role presents an exciting opportunity for individuals seeking a challenging and rewarding career in profit protection. It offers the chance to develop a diverse skillset, contribute directly to business success, and become part of a unique, employee-owned organization. Candidates who are diligent, observant, and possess strong interpersonal skills will find this role particularly fulfilling and a valuable stepping stone in their career journey.