Manager, Business & Process Analysis

## Career Opportunity: Business & Process Analysis Manager at Carnival UK Carnival UK is seeking a dynamic and people-focused Business & Process Analysis Manager to join their team. This is a critical role that directly supports the company's technological direction and fosters the growth of a high-performing Business Analysis team. If you are passionate about driving strategic change, optimizing processes, and developing talent within a renowned global organization, this opportunity might be the perfect fit for your career path.

This role offers a unique chance to contribute to the operational excellence of industry-leading cruise lines, P&O Cruises and Cunard. You will play a pivotal part in ensuring that technological initiatives align with business goals, delivering exceptional guest experiences.

### Key Responsibilities and Advantages: As a Business & Process Analysis Manager, your contributions will be integral to Carnival UK's success. You will have the opportunity to:

• Drive Strategic Initiatives: Perform essential Business Analysis duties, adding significant value to strategic programmes and change initiatives across the organization.
• Lead Complex Projects: Take ownership of Business Analysis activities for large and complex projects, ensuring meticulous scope definition and requirement documentation.
• Develop and Mentor Talent: Manage and develop a team of Business Analysts through effective coaching, mentoring, and targeted training programs, cultivating a culture of continuous improvement.
• Champion Best Practices: Oversee and enforce best practices, tools, and templates for Business Analysis, while building and maintaining strong stakeholder relationships across the Digital Technology Office (DTO) and various Carnival UK business departments.
• Foster Knowledge Sharing: Contribute to the DTO's Business Analysis community of practice, ensuring knowledge is disseminated effectively across all BA teams and functions.

### What Carnival UK is Looking For: To excel in this role, candidates should possess:

• Expertise in Business Analysis: A strong understanding of industry-standard Business Analysis techniques and frameworks (e.g., BCS (formerly ISEB)).
• Process and Requirements Mastery: Proven experience in modeling complex business processes and defining/documenting requirements with precision.
• Strategic and Tactical Acumen: The ability to assess the feasibility and relevance of proposed technical and business changes, with a capacity to view requirements both strategically and tactically.
• Resource Management Skills: Proficiency in resource planning, scheduling, and effectively allocating Business Analysts to projects within a matrix environment.

### Personal Attributes for Success: Carnival UK values candidates who embody a proactive and collaborative approach. They are looking for individuals who demonstrate:

• Self-Mastery: A reflective nature, a commitment to learning from experience, and a drive for continuous personal and professional improvement.
• Engagement and Empowerment: The ability to coach and empower others, actively solicit input, and foster an environment where team members can perform at their best.
• Improvement and Innovation: A keen eye for identifying and implementing innovative ideas that enhance both guest and employee experiences.
• Accountability and Commerciality: A positive, "can-do" attitude, a willingness to take responsibility for decisions, and a strong understanding of commercial impact.

### Career and Lifestyle Advantages: This role is classified as a CUK07 and is offered as a full-time, fixed-term position for 6 months. It provides a hybrid working model, allowing for up to two days of remote work per week, offering a great work-life balance. Carnival UK offers a comprehensive benefits package designed to support employee well-being and career growth, including:

• Employee discounted cruising and special offers for friends and family.
• Annual bonus opportunities.
• Extensive learning and development programs.
• Generous annual leave allowance with holiday trading options.
• Various health and well-being programs, including private medical and dental insurance, and access to digital GP services.
• Pension scheme contributions.
• Opportunities for employee recognition and rewards.

Joining Carnival UK means becoming part of a team dedicated to creating unforgettable holiday happiness. This role offers a significant opportunity to shape business processes, lead a talented team, and contribute to the continued success of iconic cruise brands. If you are a driven professional seeking a role that combines strategic impact with team development, we encourage you to explore this exciting opportunity.