Manager Global Mandate Implementation

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A Strategic Opportunity to Shape Global Mandate Implementation

We are pleased to present a compelling opportunity for a seasoned professional to join a distinguished Global Mandate Services (GMS) team, renowned for its 50-year legacy in fostering better financial futures for clients worldwide. This permanent role, based in London, offers a chance to become an integral part of a global operation and contribute significantly to the success of institutional clients.

This Manager, Global Mandate Implementation position is a vital role within the GMS department. Reporting to the Associate Director - Head of GMS Mandate Implementation, you will be instrumental in managing the pipeline of mandate implementation activities, with a particular focus on Asia Pacific and EMEA clients. Your expertise will be crucial in supporting discretionary portfolio management and investment advisory services, ensuring the seamless onboarding and ongoing success of institutional and wholesale sub-advisory mandates.

Key Advantages for Candidates:

• Global Impact and Scale: Work on a truly global mandate, collaborating with clients and internal teams across diverse regions. This role offers significant exposure to international markets and complex operational landscapes.
• Strategic Partnership and Influence: Act as a key partner to sales teams, influencing the delivery of client onboarding from the outset. You will have the opportunity to shape solutions for bespoke client requirements and represent the GMS team in critical cross-functional and external forums.
• Operational Excellence and Risk Management: This role demands a rigorous approach to operational delivery, with a strong emphasis on risk mitigation, control processes, and quality assurance. You will be instrumental in driving improvements to operating models and ensuring robust client mandate implementations.
• Cross-Functional Collaboration: Build and nurture strong relationships with a wide array of internal stakeholders, including Investment Management, Risk, Compliance, and Operations. This provides an excellent platform for understanding the broader financial services ecosystem.
• Professional Growth and Development: The organization is committed to supporting your professional growth through opportunities for cross-functional exposure, leadership development, and continuous learning.
• Rewarding Environment: Beyond the stimulating work, expect a comprehensive benefits package, a strong emphasis on wellbeing, and a flexible approach to working that aims to strike a harmonious balance.

Key Considerations for Your Career Path:

• Project & Change Management Expertise: The core of this role revolves around owning and managing end-to-end mandate implementation. Candidates with proven experience in detailed project planning, risk identification, and issue resolution will thrive. Your ability to act as a key escalation point for complex challenges will be highly valued.
• Stakeholder Engagement and Leadership Acumen: Success hinges on your ability to effectively engage with a diverse range of stakeholders, both internally and externally. Strong communication, influencing skills, and the ability to build rapport across different functions are essential.
• Operational and Technical Understanding: A solid understanding of operational implementation processes, including coordination with custodians and investment operations teams, is crucial. Familiarity with SWIFT messaging standards, custodian platforms, account onboarding, and SSI setup will be highly beneficial. Knowledge of leading global custodians is a significant advantage.
• Analytical and Problem-Solving Capabilities: The role requires a sharp analytical mind with a high attention to detail to effectively manage complex implementations and resolve queries. A proactive, self-starter mentality is necessary to manage multiple priorities effectively.
• Team Leadership Potential: While the description mentions leading smaller teams, the ability to work collaboratively and contribute to team development, including supporting MI production and process improvement, is key.

This is an exceptional opportunity for a dedicated and skilled professional looking to make a significant impact within a leading financial institution. If you are passionate about operational excellence, client service, and driving successful global implementations, we encourage you to explore this role further.