Night Replenishment, Supermarket Assistant reference: R-183927

## Review: Supermarket Assistant at Waitrose & Partners (Burgess Hill) This Supermarket Assistant role at Waitrose & Partners in Burgess Hill presents a unique opportunity to join the UK's largest employee-owned business. For candidates looking to build a career within a company that values its people and prioritizes customer experience, this position offers a compelling entry point. ### Advantages for Aspiring Candidates:

The core advantage of this role lies in its alignment with the Waitrose & Partners ethos of "Partner-led service and passion for food." This means you'll be an integral part of a team dedicated to delivering exceptional customer service, contributing to a brand that commands loyalty through its commitment to quality and in-store experience. As a Partner, you are not just an employee; you are a co-owner, sharing in the rewards and successes of the business. This ownership model fosters a sense of belonging and shared responsibility, offering a unique work environment that encourages individual growth and collective achievement.

• Career Growth and Development: While this role is at Partnership Level 10, the emphasis on team support and cross-functional tasks like checkout assistance and order fulfillment suggests opportunities to develop a broad range of retail skills. The company's commitment to innovation and adaptation indicates a dynamic environment where continuous learning is encouraged.
• Employee Ownership & Culture: Being a Partner means you are part of a truly unique business structure. This fosters a strong sense of community, shared purpose, and a direct stake in the company's success. The culture emphasizes kindness, respect, and a commitment to creating an environment where everyone can thrive.
• Commitment to Quality and Food Passion: For individuals with a genuine interest in food and drink trends, this role provides an environment where that passion can be nurtured and expressed through customer interaction and in-store operations.
• Flexible Working Opportunities: The description highlights a commitment to work-life balance and supports flexible working arrangements. While the current advertised hours are specific, the mention of discussing further options with the hiring manager suggests potential for flexibility.
• Competitive Pay and Benefits: The stated hourly pay is competitive, and the inclusion of a shift premium for unsociable hours demonstrates recognition for working during these times.

While the role offers significant advantages, candidates should consider the following to align their career aspirations with this opportunity:

• Early Morning/Late Night Work: The advertised hours of Thursday, Friday, Saturday, and Sunday between 03:00 - 07:00 indicate a significant portion of work will occur during early morning hours. Candidates need to assess their comfort and ability to consistently work these times, including the potential for shift premiums during overnight hours (22:00 - 06:00) if applicable to the overall role structure beyond the advertised shift.
• Physical Demands: As a Supermarket Assistant, responsibilities like stock replenishment, order fulfillment, and maintaining a tidy environment will involve physical activity. Candidates should be prepared for tasks that require standing, lifting, and moving products.
• Customer-Facing Emphasis: While customer-facing experience is desirable rather than essential, the role is fundamentally about serving customers. Strong communication skills and a positive attitude are crucial for success. Those who thrive in direct customer interaction will find this role particularly rewarding.
• Adaptability and Teamwork: The description emphasizes supporting the wider shop team and a flexible approach. Candidates who are adaptable, willing to assist in various areas, and enjoy collaborative work will be well-suited for this position.
• Pre-Employment Vetting: Be prepared for potential pre-employment vetting, which may include DBS checks. Completing these promptly will facilitate a smooth onboarding process.

In summary, this Supermarket Assistant position at Waitrose & Partners offers a fantastic chance to become part of a renowned employee-owned business with a strong emphasis on quality and customer service. By understanding the responsibilities and considering the specific working hours, candidates can make an informed decision about how this role can contribute positively to their career journey.