Office Coordinator reference: R0174790

Company Overview Zipcar is the leading car-sharing network in the UK, providing convenient, flexible, and sustainable transport solutions for individuals and businesses. Our mission is to enable simple and responsible urban living by reducing car ownership and congestion while promoting greener mobility options. With a strong presence in London, we are committed to innovation and operational excellence. Zipcar offers a dynamic and collaborative work environment where employees can grow, develop new skills, and contribute to shaping the future of urban transportation. Role Overview As a Full-Time Office Administrator, you will play a key role in ensuring smooth daily operations, supporting internal teams, and contributing to a productive work environment. This is an excellent opportunity for someone looking to build their career in a fast-paced, mission-driven company while expanding their skills in office management, compliance, and administrative support. In this role, you will oversee keeping an organised and efficient office space, coordinating with vendors, managing compliance processes, and supporting key administrative functions. You will also take ownership of post management and violation processing while helping with fuel card management, liability transfers, and outbound correspondence. Your diligence, critical thinking skills, and ability to work both independently and collaboratively will be key to your success. Key Responsibilities Office Management & Administration: Ensure the office is well-maintained, organised, and fully equipped for daily operations. Act as the main point of contact for building management and maintenance requests. Manage relationships with vendors, service providers, and the landlord. Assist with new hire onboarding to create a welcoming and seamless experience. Help coordinate company meetings, events, and employee engagement activities. Oversee office equipment, technology systems, and supplies to maintain efficiency. Ensure compliance with health, safety, and environmental regulations. Conduct regular safety inspections and drills. Post Management & Violation Processing: Handle incoming and outgoing mail, ensuring timely distribution to relevant departments (Finance, Insurance, Risk, etc.). Oversee the violation processing system, including: Scanning documents to the payment processing team. Extracting and processing speeding fines and related documentation. Managing outbound PCN post, including appeals and liability transfers. Keeping tracking documents up to date and ensuring compliance with internal procedures. Assist Operations team in managing fuel cards and promise-to-pay forms. Identify opportunities to improve office processes and enhance efficiency. What We’re Looking For: We are seeking a detail-oriented, proactive, and growth-minded individual who is eager to learn and take ownership of their role. If you thrive in a collaborative environment and enjoy problem-solving, this is a fantastic opportunity to develop within an exciting and growing company. Qualifications & Skills: Prior experience in an administrative, office management, or operational support role is advantageous but not a strict requirement. Strong organisational and time-management skills. High level of accuracy and attention to detail. Proficiency in Microsoft Office and other relevant administrative tools. Excellent communication and interpersonal skills. Self-motivated, proactive, and able to work independently. Strong problem-solving abilities and a solution-oriented mindset. Reliable, professional, and committed to delivering high-quality work. Why Join Zipcar? A supportive and dynamic work environment with opportunities for career growth. The chance to make a meaningful impact within a fast-paced, purpose-driven company. Competitive salary and benefits package. A culture that values innovation, collaboration, and employee development. If you’re looking for a role where you can grow, take on new challenges, and be part of a company shaping the future of urban mobility, we’d love to hear from you! London London, City of United Kingdom Zipcar is the world leading car-sharing network, in hundreds of cities, towns and universities. We give people access to cars on demand so they can lead an easier and more enjoyable city life. Join us in enabling simple and responsible urban living, and eliminating the need for personally owned cars to provide more space for people and the things they love.