Onboarding Administrator

Job Description: Sales Administrator Bupa Place, Salford Quays, Manchester. M50 3SP Full time 37.5 Hrs: Mon – Fri shifts between 8-6 Starting is £25,200 per annum This role is office based with potential for Hybrid working options available once signed off - This is not a fully remote working position. We make health happen. Bupa is the UK biggest health insurance provider and official Healthcare Partner to Paralympics GB. We are a family of thousands and growing. Brave, committed and compassionate people, all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We have no shareholders to answer to; our customers are our sole focus. And we reinvest our profits into providing them with better healthcare, now and in the future. What you'll be doing As Sales Administrator, you will support our customers in the beginning of their journey with us and help onboard them onto the relevant systems and work closely with internal teams to ensure smooth transition. You'll be required to answer, facilitate and resolve all queries from internal and external customers (decision makers, group secretaries, intermediaries / brokers etc), providing a professional and dedicated service by telephone and email. You'll need the ability to interpret client needs and develop and maintain a sound understanding of our customers and their requirements. Key Skills / Qualifications needed for this role: Customer focussed. Ability to work with multiple stakeholders. Strong team player Well developed communication and interpersonal skills Demonstrate sound reasoning skills Flexible and adaptable personality Ability to work shift patterns as dictated by business needs. Ability to react to changing business requirements Ability to work in target driven environment and achieve personal targets on a monthly basis Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Annual performance-based bonus • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Bupa Place Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.