Operational Excellence and Business Transformation Manager

This role presents a compelling opportunity for a strategic and driven professional to significantly impact the operational efficiency and continuous improvement (CI) efforts within Lloyds Banking Group's Group Chief Operating Office (GCOO). As an Operational Excellence and Business Transformation Manager, you'll be at the forefront of shaping and executing a vision that directly contributes to the Group's overarching goal of helping Britain prosper.

Key Advantages for Candidates:

• Strategic Impact and Ownership: This is not just a role; it's a chance to define and drive the operational excellence strategy. You will have the autonomy to develop and articulate a clear vision, ensuring its alignment with business objectives and regulatory requirements, giving you significant ownership over your work.
• Career Growth and Development: Lloyds Banking Group emphasizes continuous improvement and innovation. This position offers ample opportunities to hone your strategic thinking, communication, and stakeholder management skills. The exposure to various business units and the focus on industry trends will foster significant professional growth.
• Culture of Innovation and Purpose: The description highlights a commitment to being an "innovative, fast-changing business that shaping finance as a force for good." This suggests an environment where new ideas are welcomed, and your contributions will be part of a larger, purposeful mission.
• Flexible Working: Recognizing the importance of work-life balance, the Group actively supports flexible working arrangements, including hybrid options and job sharing. This allows for greater autonomy in managing your personal and professional commitments.
• Commitment to Diversity and Inclusion: Lloyds Banking Group demonstrates a strong dedication to building a diverse and inclusive workforce. They are proactive in setting diversity goals, offering specialized health packages, and supporting under-represented groups, making it a welcoming environment for all.
• Attractive Benefits Package: Beyond the core responsibilities, the role comes with a comprehensive benefits package. This includes a generous pension contribution, annual bonus potential, share schemes, adaptable lifestyle benefits, substantial holiday allowance, and robust wellbeing and parental leave policies.

Key Considerations for Your Career Path:

• Strategic Vision and Articulation: A core requirement is the ability to think strategically and communicate this vision effectively to diverse audiences, from senior leadership to operational teams. Candidates should be prepared to demonstrate their prowess in this area, particularly in "storytelling" to convey impact and drive engagement.
• Analytical and Problem-Solving Acumen: The role demands a strong aptitude for critical thinking, identifying strategic opportunities, and applying analytical skills to solve complex problems and surface actionable insights.
• Transformation and Change Management Experience: Proven experience in developing and executing CI strategies, transforming business operating models, and implementing organizational change methodologies is crucial. A background in strategic consulting or a similar advisory capacity would be highly advantageous.
• Industry Insight: Staying abreast of industry guidelines and emerging trends in Continuous Improvement and Operational Excellence within the financial services sector is essential for success.
• Collaboration and Leadership Influence: This position requires working collaboratively with senior leaders. Candidates must possess the skills to influence and build consensus across different levels of the organization.

In summary, this Operational Excellence and Business Transformation Manager role at Lloyds Banking Group is an exceptional opportunity for an ambitious professional looking to make a tangible difference in a leading financial institution. If you are a strategic thinker with a passion for driving change and a desire to contribute to a purpose-driven organization, this role offers a rewarding and impactful career path.