Education Assistant (Newcastle, GB)

Embark on a Rewarding Career in Higher Education: Education Assistant at Newcastle University's SAgE Faculty

Are you an organised, detail-oriented individual with a passion for supporting students and academic excellence? Newcastle University, a world-class research-intensive institution, is seeking an enthusiastic Education Assistant to join their dynamic Professional Services team within the School of Natural and Environmental Sciences. This is a fantastic opportunity to contribute to the delivery of high-quality teaching and learning and play a vital role in the student experience.

This role offers a competitive starting salary of £25,249, with a clear progression pathway to £26,707 per annum. Beyond the salary, Newcastle University is renowned for its exceptional employee benefits, including a generous holiday allowance (with the option to purchase more), excellent pension schemes, and a commitment to employee health and wellbeing initiatives.

Key Advantages for Candidates:

• Impactful Role: Directly contribute to the smooth operation of academic programmes, supporting students through their entire university journey, from recruitment to graduation.
• Career Development: Gain invaluable experience in higher education administration, a sector known for its stability and opportunities for growth. The described progression in salary indicates a commitment to rewarding dedicated employees.
• Supportive Environment: Work as part of a collaborative Education Team within a leading university that prioritises a fair and inclusive working environment.
• Comprehensive Benefits: Benefit from an attractive employment package, including generous holiday, strong pension provisions, and a focus on health and wellbeing.
• Location: The role is predominantly campus-based at Newcastle University's City Campus, a vibrant and well-connected location.
• Commitment to Diversity and Inclusion: Newcastle University is dedicated to creating a diverse and inclusive workplace, actively encouraging applications from individuals with diverse backgrounds and experiences. They hold multiple awards recognising their commitment to gender equality, tackling race inequality, and supporting disabled applicants.

Key Considerations for Your Career Path:

• Core Responsibilities: The Education Assistant will be instrumental in providing crucial administrative support across various educational processes. This includes:
  • Guiding and assisting students and academic staff with queries.
  • Maintaining and updating student data within university systems.
  • Supporting the administration of academic programmes, including module updates, regulations, and timetabling.
  • Coordinating and taking minutes for key academic committees, ensuring actions are tracked.
  • Assisting with essential school events like student induction and open days.
• Essential Skills and Attributes: To thrive in this role, candidates should possess:
  • Exceptional Organisational and Time Management Skills: The ability to prioritise tasks, manage multiple deadlines, and maintain a structured approach to work is paramount.
  • Strong Interpersonal and Communication Skills: You'll need to effectively communicate with a diverse range of stakeholders, including students, academics, and senior staff, tailoring your approach as needed.
  • Proactive and Detail-Oriented: A keen eye for detail, a proactive attitude towards identifying and implementing improvements, and the initiative to work both independently and as part of a team are highly valued.
  • Flexibility and Customer Focus: A willingness to adapt to changing demands and a commitment to providing excellent service to all users of the education system.
  • IT Proficiency: Aptitude for utilising software tools to enhance efficiency and organisation.
• Qualifications: A foundation in Maths and English at GCSE Level 4 (or equivalent) is required, or relevant work experience in an administrative or customer service capacity will be considered.
• Career Trajectory: This role is ideal for individuals looking to build a career in the administrative and operational side of higher education. It provides a solid foundation for progression into more senior administrative or management roles within academic departments or university support services.

To Apply: Potential candidates are encouraged to submit an online application, including a CV and a detailed cover letter. The cover letter should clearly articulate how you meet the essential criteria for the role, providing specific examples of your experience and skills.

This position is open-ended and offered on a full-time basis (37 hours per week). While the role is predominantly campus-based, Newcastle University is committed to building an inclusive environment and is open to discussing flexible and/or blended working arrangements.

Closing Date for Applications: 08 December 2025.

Newcastle University offers a stimulating and supportive environment where your contributions will be valued. If you are ready to take on a challenging and rewarding role in higher education, this opportunity is certainly worth exploring.