Operations Clerk reference: AV-281610

<div><div><div><p><span data-contrast="auto">Position: </span><span data-contrast="auto"><spandata-ccp-char>Operations Clerk</span><spandata-ccp-char> </span><spandata-ccp-char> </span><spandata-ccp-chardata-ccp-charstyle-defn="{"ObjectId":"f0987bb2-da8e-4d85-b526-0818b56e26ab|43","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"22",469775450,"scxw141027022",201340122,"1",134233614,"true",469778129,"scxw141027022",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span><span> </span><br></span><span data-contrast="auto">Contract Type:</span><span data-contrast="auto"> </span><span data-contrast="auto"><spandata-ccp-char>Permanent– 40 hours per week</span></span><span data-contrast="auto"><spandata-ccp-char> </span><spandata-ccp-char> </span></span><span><span> </span><br></span><span data-contrast="auto">Location:</span><span data-contrast="auto"> Cardiff</span><span><br></span><span data-contrast="auto">Shift:</span><span data-contrast="auto"> </span><span data-contrast="auto"><spandata-ccp-char>Days (Monday – Friday / 09.00-18.00)</span></span><span data-contrast="auto"><spandata-ccp-char> </span><spandata-ccp-chardata-ccp-charstyle-defn="{"ObjectId":"f0987bb2-da8e-4d85-b526-0818b56e26ab|44","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"22",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto">Hourly rate: </span><span data-contrast="auto"><spandata-ccp-char>£11.44</span></span><span data-contrast="auto"> </span><span data-contrast="auto"> per hour</span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto"><spandata-ccp-char>Why choose</span><spandata-ccp-char> </span><spandata-ccp-char>DHL eCommerce UK?</span></span><span data-contrast="auto"><spandata-ccp-char> </span><spandata-ccp-char> </span></span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="auto">Want to work for one of the UKs best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4</span><span data-contrast="auto"><spandata-fontsize="10" data-ccp-char>th</span></span><span data-contrast="auto"><spandata-ccp-char> year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee </span><spandata-ccp-char>assistance</span><spandata-ccp-char> programme and much more!</span><spandata-ccp-char> </span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto">About the role:</span><span data-contrast="auto"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>Ensure</span><spandata-ccp-char> </span><spandata-ccp-char>detailed and correct documentation to support the running of drivers and the depot, including completing pre</span><spandata-ccp-char>-</span><spandata-ccp-char>briefs and debriefs, challenging discrepancies </span><spandata-ccp-char>and general administrative duties.</span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto"><spandata-ccp-paradata-ccp-parastyle-defn="{"ObjectId":"f0987bb2-da8e-4d85-b526-0818b56e26ab|41","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",201341986,"1",469769226,"Times New Roman",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",335559705,"2057",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"Normal"]}"></span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char> </span><spandata-ccp-char>Key Role Responsibilities:</span></span><span data-contrast="none"><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><ul><li><span data-contrast="auto"><spandata-ccp-char>Facilitating inbound and outbound deliveries</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":360,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto"><spandata-ccp-char>Driver brief and debrief with </span><spandata-ccp-char>scanners</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":360,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto"><spandata-ccp-char>Handling driver and customer queries</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":360,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto"><spandata-ccp-char>Handling and sorting of parcels</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":360,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto"><spandata-ccp-char>Data inputting and administrative duties</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":360,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="none"><spandata-ccp-char>Taking and managing customer calls</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":360,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><p><span data-contrast="none"><spandata-ccp-char></span></span><spandata-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>The ideal candidate will have:</span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><ul><li><span data-contrast="none"><spandata-ccp-char>Excellent multi-tasking skills, work well under </span><spandata-ccp-char>pressure</span></span><span data-contrast="none"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="none"><spandata-ccp-char>1-2 years experience working within the transportation or </span><spandata-ccp-char>logistics</span><spandata-ccp-char> industry is</span><spandata-ccp-char>   </span><spandata-ccp-char>beneficial</span></span><span data-contrast="none"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="none"><spandata-ccp-char>Excellent verbal and written communication</span></span><span data-contrast="none"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="none"><spandata-ccp-char>Knowledge of Microsoft Office is </span><spandata-ccp-char>essential</span><spandata-ccp-char> </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></li></ul></div></div><div><div><p><span data-contrast="none"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>What about career development?</span><spandata-ccp-char> </span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>We take every employees career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyones voice is heard, so you can shape your future career path at</span><spandata-ccp-char> </span><spandata-ccp-char>DHL eCommerce UK.</span><spandata-ccp-char> </span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>What will you need to do next?</span><spandata-ccp-char> </span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>If you meet the requirements for this role and are looking for your next career move, </span><spandata-ccp-char>submit</span><spandata-ccp-char> your application to us along with an </span><spandata-ccp-char>up-to-date</span><spandata-ccp-char> CV</span><spandata-ccp-char> </span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>Our approach to Diversity and Inclusion</span><spandata-ccp-char> </span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"335551550":6,"335551620":6}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>As a global company, we see the diversity of our employees as a genuine strength.</span><spandata-ccp-char> </span><spandata-ccp-char> A strength that we will only really </span><spandata-ccp-char>leverage</span><spandata-ccp-char> if we ensure that our employees </span><spandata-ccp-char>sincerely feel</span><spandata-ccp-char> that they can bring their true selves to work every day.</span><spandata-ccp-char> </span></span><span data-contrast="none"> </span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char></span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char>Were</span><spandata-ccp-char> committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, </span><spandata-ccp-char>religion</span><spandata-ccp-char> and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. </span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="none"><spandata-ccp-char></span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><span data-contrast="auto"><spandata-ccp-char> </span><spandata-ccp-char>#LI-DNI</span></span><spandata-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p></div></div></div>