Get Job Alerts
straight to your inbox
Your daily Job Alert has been created and your search saved
By clicking Submit you agree to the Terms and conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy policy and you will recieve emails and communications about jobs and career related topics.
Job at Marks & Spencer in Greater London Check similar jobs near me

Operations Manager - Third Party Brands

Job at Marks & Spencer in Greater London

Our collaborations with some of the world's biggest brand names are helping us to reach an even broader audience. From exclusive collaborations with Adidas to brands we own like Jaegar, join our expanding team of fashion curators, and shape the future of M&S Clothing & Home. As the Operations Manager for Third Party Brands you will be responsible for the oversight of the day-to-day operations of The Sports Edit, as well as scaling and improving processes and systems to ensure The Sports Edit, part of 3rd Party Brands, provide the best experience for our customers, brand partners and colleagues. This role plays a pivotal part in ensuring the smooth functioning of various operational processes and driving overall efficiency in our operations.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you’ll do

Your key accountabilities will include

Operational Efficiency and Project Management. You will plan and oversee projects related to operations, process improvement, and system integrations. Ensure projects are delivered on time, within scope, and meet the desired objectives. Order Fulfilment: You will be accountable for the success of automated order processing flow, from receipt to shipment, ensuring accuracy, timely fulfilment, and adherence to customer requirements. The successful candidate will work closely with 3PB warehouse to resolve order queries and to maintain a Customer Failure Rate within target range. Understand and rectify root causes for order delays and cancellations. Inventory Management: Part of your role will be to work with different stakeholder groups to monitor and manage inventory levels Systems Integration: You will responsible for monitoring system integrations and alerting the team to ensure optimal flow of data between systems.

Who you are

You will be motivated to problem solve and take ownership for driving results in a fast-moving space, working with multiple stakeholder groups. You have great analytical and communication skills.

Your skills and experience will include

Good communication skills (verbal and written) with the ability to challenge, influence and inform stakeholders Analytical mindset with the ability to utilise data to make informed decisions. Excellent organisational and problem-solving skills Proven experience in operations management, ideally within an ecommerce or retail environment. Understanding of ecommerce processes, order fulfilment, and inventory management Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel Comfortable with ambiguity, with the ability to adapt quickly and effectively [Preferred] understanding of logic behind system integration (WMS to ERP, ERP to ecommerce front-end)

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-AP1

#LI-HYBRID

#hybrid

ID 1163018 Sectors:
in London, Greater London, England

Similar jobs nearby

Sales Operations Coordinator
By Agreement
INEOS ABS profile and vacancies
INEOS ABS
in Greater London
Management Accountant
£35,000 per year
Bakkavor Foods profile and vacancies
Bakkavor Foods
in Greater London, NW10
Data Centre Operations Manager
by Agreement
Morgan Stanley profile and vacancies
Morgan Stanley
in Greater London, WC2N
Business Operations Analyst
By Agreement
FICO profile and vacancies
FICO
in Greater London
Show all
BESbswy